Service Center

Real Reviews From Verified Customers

Ryan A.
5 out of 5
8/23/2025
Very professional. Very prompt. Let me know what needs to be done with my truck and was a way better experience than I had last time
Gary L.
5 out of 5
8/23/2025
My interactions with Bill, Chris & Jesus were most favorable. We had a small snafu with the messaging app but it was remedied quickly. Our Highlander seems quite happy with the 30K service too. Thank you
Charles H.
4 out of 5
8/23/2025
Tanner was great. Fixed the small problems with my RV4 Hybrid
Gregg P.
3 out of 5
8/23/2025
Your waiting room furniture is getting pretty old, cracked, broke down, and uncomfortable
Ruth R.
5 out of 5
8/22/2025
Thank you Justin!
Maureen R.
5 out of 5
8/22/2025
Thanks for the prompt service. Tanner answered all my questions to my satisfaction.
Marla R.
4 out of 5
8/22/2025
Things went well except there seem to be differing opinions on what maintenance was recommended- also- some glitches with the return trip with uber
Janet R.
4 out of 5
8/22/2025
I think Alex is the best service agent I have had! He did everything he said he would and told me the results.
John P.
4 out of 5
8/22/2025
Repairs delivered as promised, good communication.
Nicholas S.
2 out of 5
8/22/2025
The 25000 mile service was performed with good results. However, the complaint related to the car drifting and moving on a paved road with grooves I-80 east bound) was not resolved nor do I have any solutions to the problem.
Louise K.
3 out of 5
8/22/2025
Didn’t receive my 10% discount that I could at least I couldn’t find it on my invoice. Would you check for me please?
Joanne M.
4 out of 5
8/22/2025
Your concierge guy is amazing. A little slow with check in and check out. The service part was fast.
Donald M.
5 out of 5
8/22/2025
Excellent service compared to my last visit!!!
Amanda J.
5 out of 5
8/22/2025
:)
Emily G.
5 out of 5
8/22/2025
Friendly, courteous, and prompt service.
Daniel D.
2 out of 5
8/22/2025
I have flashing abs and emergency brake lights. This as far as I understand is an emergency. All I received was an oil change. Then a bunch of preventative maintenance and tires were quoted for me. Three hours later the brake need was never addressed. The guy who returned my car was shocked no one bothered to run the diagnostic. Obviously, the concern was the upsell. Not my safety or my vehicles health.
Susan G.
3 out of 5
8/22/2025
I didn't have an appointment, but they looked at my car and could tell that my right rear passenger side tire had a slow leak and they fixed it within two days. I'm very grateful.
Sharon H.
5 out of 5
8/21/2025
Thanks for the service
Kathy N.
4 out of 5
8/21/2025
Pedersen is a reliable service dealership
Lana L.
4 out of 5
8/21/2025
Good service advisor

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