Ken was very nice and efficient, and kept me up to date.
Tanner was Great! Pederson Toyota ****!!!!! I
Ken was professional and friendly. Vehicle was serviced as promised
Tanner is great to work with and very helpful
He helped me without pressuring me to do anything I didn’t want to do also felt like I got an honest evaluation of my vehicle… something I didn’t get last time I took my car to Pedersen.
The service was great, but I waited 3 hours for just an oil change and tire rotation.
Otherwise, all good.
**** is a Knowable and nice service writer. I hope to deal with again.
Tanner was outstanding as always. Great work, and great customer service!
Great service as always!
Thank you ????
**** helped me instead of Trevor because I showed up early- he was great! I appreciated him hopping in and taking care of everything! Fastest I’ve ever been in and out, even with getting recall work done!
Ken did a great job sorting out a problem with my car battery.
I really appreciated his honesty and advice.
Bob followed up with me in a timely manner and kept me updated.
Thanks to you and your team for your consistent amazing service!
Trevor is the best. He even helped me with a tire pressure problem AFTER I had already checked out. It was close to 5:30pm; so I was much impressed by his dedication.
Great service. A bit expensive but, that's what you guys do, yeah? I LOVE the video and pic updates from the tech during the inspection and service. Great idea.
**** was super. Very professional and I finally got him to smile as I left. Now that I say that... maybe THAT was why he was smiling? ????
Good, thorough service! Alex did great organizing and informing me.
The car was a bit dirty when I picked it up and the cargo area was left is disarray.
Otherwise everyone was friendly and efficient.
It took forever to get any information about the status of my vehicle. I was there for two hours!!! The review of my car was done at 2:35 according to the report, but I didn’t get it until after 3pm and then had to wait another 30-45 minutes for the filters to be replaced. I was not happy that it took so long and the communication was lacking and extremely slow. I was disappointed this time.
Scheduled work was not performed. Proof of parts on order for warranty repair could not be provided. Estimated time to complete repair could not be provided. A previously diagnosed issue was noted as could not be duplicated and “return when issue duplicates” and therefore dismissed as an issue. Vehicle was in service for 8+ hrs and was only driven 2 miles and no repairs were made. Vehicle was returned in the same condition in which it was dropped off for scheduled service
![name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/4604/800x800/ew4fu9qQZf9O9Od5nbNX.jpg "name] is located in Fort Collins, CO, 80525. Stop by our auto repair service center today to get your car serviced!")
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