Pedersen Toyota Auto Repair Service

Everything was great

The service department at Pedersen’s is awesome. I appreciate their knowledge and expertise. My truck is in great condition, thanks to Pedersen’s service department.

Love working with Bill!

**** was awesome. He kept me informed and updated what was going on with the repair to my truck. The whole team rock. Thank you for taking good care of my baby. Great customer service from the whole team. Thank you again.

Service was fantastic

I had a 7:30 appointment and my vehicle inspection wasn't complete until 9:30. Then I was told it would be a 4 hour repair and it was nearly a six hour repair.

The credit for my positive response goes to your service manager, Chris. However the organization had terrible communication regarding the schedule for receiving and installing the recall part. My car was **** for a very unreasonable period of time (one month).

Every single service I’ve had (which has been 4 over nearly 2 years), things in my vehicle are messed with and not returned to how it was left initially. Ie my drivers seat positioning is ALWAYS messed with. Why is it necessary to adjust the seat, and not just forward/backward but up and down too. I’ve never been to a place that messes with the seat settings like this. My automatic headlights were switched to off which could cause issues if I don’t check that the auto is turned off. Today the interior lights were turned on (I keep the off for a reason) and left that way. AND my dash cam was PULLED OFF MY WINDOW, the ENTIRE camera AND the usb-c port it plugs into was BROKEN!!!! And no one said a word to me. What on earth sort of service is this? I have to go to this dealership shop because I’ve paid for the extra service package. Very disappointing, and even more so because I’ve shared some these concerns from prior visits and nothing has changed.

He's awesome

Nice work and done on time.

I have always had great service from you folks!

Alex was fast, communicative, and professional. It was also nice to see Bob, I enjoy talking to him.

I was looking for a permanent service facility to which to take my Lexus. During the first four years I drove 30 miles to have service done at the Lexus dealer, but Pedersen would have been more convenient. The quote of almost $2100 to replace the A/C condenser is beyond ridiculous. I will not be using Pedersen in the future. To be clear, this is not a condemnation of Justin. I just don’t want to be gouged.

Respectful and efficient

Good communication skills. Friendly and attentive.

Very good service.

Kind, efficient, timely

Tanner is a boss.

Dan Callison

I would request Alex every time in the future when my car needs service or if I would have questions related to my car!