No complaints. It went smoothly, no surprises.
I was very happy with the professional service I had at your business,
Los recomiendo cien por ciento, la atención de primera, el idioma no fue una barrera, me atendieron con mucho gusto, el servicio fue excepcional, la espera fue muy grata. Realmente ofrecen un servicio de calidad en todos los aspectos. No duden en visitarlos.
Service was completed promptly was courtesy and professionalism. My thanks to Sam Nispel and the tech who performed the service.
C.B. is an excellent service advisor. He is professional, knowledgeable, and listens carefully to the customers’ concerns. He keeps customers informed on the progress of their vehicle’s repair process. He explains what repairs were done to the vehicle and properly answers questions. He’s the one I always want to work with when I take my car in for service or repairs.
They said it would take 20-30 min. But after sitting for an hour I went up front. My paperwork was done, and just sitting there. I wonder how long. Everyone was nice, but is there not enough help?
Miscommunication and “glitch” from the system resulting in wasting nearly 5 hours of my time without any repairs being completed minus the oil change for which I came in for. It was communicated to me that repairs I approved would be completed by 3-4 pm. Upon arrival, service department was unaware that I had requested any additional repairs most likely due to lunch schedule. Break down of communication has happened several times since purchase of the vehicle. Most likely will not be returning or purchasing an additional vehicle from the location due to this, as this has not been a uncommon occurrence in my experience
Thank you for the fast friendly service. I enjoy working with you guys until the next time
CB was very courteous, professional and answered every question I
had. With
service like CB provid66ed, worth the drive for future service. Thanks CB! Jackie McFadden
I didn’t hear anything about the recall on my Highlander. And haven’t had a chance to get back with you yet But I will
Thanks
She was very friendly and very honest with her answers to my questions.
Very courteous and knowledgeable
I’m sorry to say this was the worst service experience I’ve ever had. I was told it would take 2 1/2 to 3 hours due to a recall, but I was there for 5 hours. Two people told me different remaining wait times when I asked. I was the last person left in the waiting area.
Several very helpful employees there especially the man in the wheelchair. I highly commend you for giving him a job. It appears you made a wise decision!!
The team at Coas Toyota were excellent as always.
Good Job thank you for your service thank you for everything
Repairs to my 2 yr old car with 2 purchased warranties were not made or completed.
Always great service with courteous employees!
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