Brianna is a great service rep who kept me well informed of the repair process. She also is very kind and customer focused.
I had excellent service as always.
It took over 3 hours to get an oil change and a tire rotation. Then I had to wait to get checked out and someone else finally came and checked me out.They forgot to correct the dashboard reminder for an oil change and then no window sticker was placed on my window. I have been with Mark's for years and have purchased 4 vehicles. Very disappointed.
No need to contact. Was there at 7:20 am for a 730 am appt and didn't get in until 845 or so. Apparently there was a delay. It took over an hour to come and tell me there was a delay?
Thank you for good customer service
First, i had to wait nearly 3 weeks for a service appointment.
Next, i was given an estimate of $58.16 + tax for an oil change. The bill for my oil change was $80.79.
Quick and easy experience.
The lady that checked me was very kind. The service that was done was so quick! Appreciated everything from one Toyota to the next over the years
There was a mix up on my appointment time and i really appreciated John taking the time to look into what happened in the appointment system and explain!
Was easy and fast. Thank you.
Excellent, thorough, and quick service!
I question where my tires were rotated or not. I don’t believe they were based on the pressure readings before and after my service. The technician said he topped off all the air pressures, but all four tires were already above the recommended pressure of 33 psi and shouldn’t have needed any more air. Further the inspection stated all tires were at 35, which they were not. When I arrived for my service the left rear tire had a pressure higher than the other three and when I left, all tires were still at the same pressure with the left rear tire having a higher pressure than the other three.
top notch service thank you very much
Treated very well from the moment I arrived. The waiting area is nice, with hot coffee and cookies. My appointment went fast and I was updated as soon as they finished. Treated well. 10 out of 10. ????
Great service, very nice person that knew how to do her job
Brianna was great! Very pleasant and efficient!
Multipoint inspection was done well and for a great price. Loved that I was updated throughout the process as well!
Only a tire rotation. Went smooth
She was awesome! She was straight up with information and I like it!
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