Friendly, fast, efficient! And a great waiting area. I sat right next to the fireplace. ????
Courtney did a great job.
Whatever you are paying her, it isn't enough.
You guys marked my PSI for all four tires at 35. Right after I left shop the pressure light went on. Two tires we're at 32 psi, One tire was at 31 PSI and the other tire was at 30 PSI. Also one hubcap was barely on and one of the tabs were cracked off! Complete BS! Because of this I will not be taking my car back for brakes or anything else in the future! If your team can't even put the correct amount of air in my tires and are careless with my car then there is no way I would trust them with anything else!
Allways satisfied. Happy with the speed that it is completed in
She was super helpful finding the right people to answer additional questions. Very upbeat.
Yes, everything went smoothly, Ms. parks said she did not receive my reply to the text of the additional cabin filter. The waiting time could have been less if the link worked correctly. She did a great job!
Came for my 25k miles complementary service. I have a TRD skid plate on my 23 Tacoma. The tech that was working on my vehicle, apparently stripped it and replace it with a regular bolt. Without consulting with me or added to the documentation paperwork. When back the following day to discuss the issue and nothing positive came out. Will be my last time there.
I’m a Toyota owner since 2016, I love Toyota. I had a very bad experience in Toyota Plover. Staff did not welcome me. The lady that helped me was rude and unprofessional.
Once the work was completed it was fine, but getting there was rough. Took a lot of work on my end to make sure part was covered u der warranty as the service advisor did respond to my message or know the answerwhen I called. Then scheduled an appointment, got ofc the phone and received a confirmation text with a differnt day and time than was given. Callwd gor clarification. Showed up for an appt in June only to find out they didn't have the part after waiting 30 minutes. I have not been impressed with the service department (excluding the actual mechanics). I received a call from previous survey and was offered a free oil change but not sure how that works since I never received anything. And here I am yet again, completing a survey for a less than stellar experience.
Pam was great and the service was very quick. I was very impressed.
Your Customer Experience App is broken but that has nothing to do with Courtney.
It take too long to get an appointment for a simple oil change, and tire rotation. Sometimes 2-3 weeks. I can get the same work done in 2 days.
The owner Brendon Olenik spent 15 minutes talking to us!
John was very friendly, I had no issues. Thank you!
Got it in and out with friendly service
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