Mark Toyota of Plover Auto Repair Service

Fast service. Love it

After the service I went to the car wash; the engine light came on and the screen read, “See Dealer.” I drove back and showed the middle aged woman the message and she thought maybe it was my gas tank. But I did not fill up the gas. She said things are OK as long as the warning light was not flashing. I told her it may not be a coincidence that this occurred right after the oil change and tire rotation. I also checked the tires nuts and one was loose enough that I could move it with my fingers. I checked because the ratchet was left in my cupholder. Finally, the woman got her boss and he took in the car to be looked at. It turned out the new oil filter they put in was cracked on the oil was leaking. None of it was my fault, however, the woman made me feel feel I was overreacting. Her boss did give me a few tickets for car washes. I would like to see the employees more understanding and better at listening. I felt like the woman was trying to brush me off and if I let her, perhaps my car would’ve ruined, the oil leaking out l and the engine being destroyed. My car was saved because I was persistent.

Always the best customer service!

Mark Motors did an awesome job on my Toyota. I will forever be grateful

The air conditioning repair you charged me nearly $700 for one week ago has failed. Air coming out the vents is now at 92 degrees when the air conditioner is set for 60 degrees. This is not satisfactory. You need to fix this at your cost.

Very helpful

Briana is welcoming and professional

Too long to type using my phone. If someone cares to call that would be great. I'm not angry just disappointed and a little confused. Thank you

The attendant servicing the car for the oil change said the left wiper blade didn’t need to be replaced. But if he would have taken a closer look at the wiper blade he would have seen that it was ripped-separated from the blade. Now we need to make another appointment to have the wiper blade replaced. We would like an appointment on Thursday to replace the blade. Thank you.

Very friendly and gave me cost saving advice

I enjoyed talking with Tim and Seth while waiting.

Very happy

Very helpful. Thank you so much!

The gal that waited on me was very knowledgeable and very friendly

Mark Toyota has always treated me well.

The service technicians at Mark Toyota serviced my GR86 quickly and efficiently. Everything was done to my satisfaction. The service receptionist was great!

Great, friendly service!

Always pleased with getting service done.

I have always been very satisfied with the services I have received. This time I was very unsatisfied with a 9 1/2 hour brake job which still wasn’t completed. I feel like it was the worst communication I have ever had and was not satisfied at all with being told I will check and let you know but never receiving an answer. I ended up with an attitude and the service manager had one to. VERY UNSATISFIED!!!

She was friendly, kind to a senior citizen and seemed knowledgeable and explained things to me.