Car was left in metric. Had to drive back to get it switched back to normal. So much bother for an old lady who is suffering from a bad stroke.
Brianna was friendly and answered all my questions. I like the texts with updates, but also like being walked to and from the service area to waiting area. Just a really nice touch. Thank you!!
Outstanding service as always. Just wish you had tundras on the lot when I was buying. I would have bought from you vs in Madison.
when i picked the highlander up. It drifted to the right I went back to the. Dealership, but no have the time to deal with the problem so now I have to make another trip back
Friendly, professional service as always.
Brandon was professional and very nice to work with.
He gets my highest praise. Cares about the person he is
Servicing.
Well, I wasted a day because someone online set up an appointment thru text and email, Then only to show up to my appointment and find that no one had a clue what I was talking about. The in office customer service was great, but for no one to take any responsibility,and to kinda make me feel like it was my fault, was bs. It's nice to get fit into a different appointment, but I hope this was a one time incident.
She was prompt, kind and explained everything well. My only complaint is that she called me "hon." I think that is patronizing and am turned off by it. Unfortunately, it is pervasive in the service industry. Please do your part to make it stop.
Great job and, fast service!
Your service was timely and complete. I am confident in both the quality of my repair and appreciate the friendly service.
Pam provided excellent service. She kept me updated through the process as I waited for my vehicle.
Brianna was wonderful to work with!
It was a good experience.
Fixed my tire for free. Also excellent customer service on everything.
My oil change was at 3pm. When I arrived I was told they were backed up an hour. Considering the long delay a call would have been nice giving me the option to reschedule. Mark Motors made it right by allowing me to use a truck to do some shopping which was appreciated. A special thanks to Eldon and the service department for allowing me to purchase a wire harness for my light that wasn’t in stock and just gave me one out of the glove box of a new Tacoma. This saved me a trip back from Rapids.
Friendly and efficient service!
Fast, efficient and friendly... no complaints
Social