I was pleased with the service however it took longer than I expected. I understand that things happen that can't be forecast, however communicate the delay. Makes delays a lot easier to understand
Taking 90 minutes or so for a scheduled oil change seemed a little much!
They took care of all the previous issues with my car
Pam is always pleasant, friendly, and informative
Kind,, courteous ,knowledgeable listen to my concerns.
Prompt and efficient, very courteous
Courtney was very courteous and professional. She walked out to the bay as I drove in, which I felt was welcoming, hospitable, and respectful of my time.
I asked to have the Maintenance reminder that comes up on my vehicle’s dashboard updated at the appointment so that it would no longer display. That wasn’t done and it is still displaying a message that my car needs maintenance even though I serviced the car. This is usually done every time I get my car serviced so I assume someone forgot to do it. It’s just something I really appreciate gets done. Now I’ll have to make a separate trip in to get this updated/fixed.
Great service and very professional.
Brandon was professional and courteous. He worked diligently to solve the problem.
Brandon was friendly and knowledgeable.
The service was timely and they did a great job re-coating my car. The receptionist was amazing and made me feel very important! Thank you!
Brianna was kind and professional. Great customer service!
Car was left in metric. Had to drive back to get it switched back to normal. So much bother for an old lady who is suffering from a bad stroke.
Brianna was friendly and answered all my questions. I like the texts with updates, but also like being walked to and from the service area to waiting area. Just a really nice touch. Thank you!!
Outstanding service as always. Just wish you had tundras on the lot when I was buying. I would have bought from you vs in Madison.
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