She was very friendly and competent. Couldn't ask for more than that.
Everything was taken care of and the manager of the shop was super great with all his help and the tech was able to pinpoint the issue and with his recommendation our vehicle was fixed ASAP. Thankyou.
Brianna did a great job communicating to me the status of my vehicle and repair costs. She made it a pleasant experience for me and I would gladly come back if/when service is needed again. Thank you!
Great service visit!
Smooth drop off, quick service, friendly customer service
Thank you
Courtney was very knowledgeable!
Unable to fix my problem after 10 day without a costly expenditure.
Thought Brianna did a good job dealing with my frustration.
Very professional staff. They're efficient and trustworthy.
Courtney was very friendly and answered questions professionally. Very friendly attitude which is missing in our society now a days.
Treated well and enjoyed waiting room
Toyota parts not on hand, i.e. engine air filter not in stock
Low tire light was still on when I left
When I picked up my 2020 RAV4 you told me to take it to a body shop because the trunk(hatch)hinges is riveted—It’s NOT.my 79 year old dad(retired bodyman)fixed it in 10 minutes the hinges IS NOT riveted it was BOLTED. Toyota has had an issue with the hatch hinges since 2014 thru 2021. Why wasn’t I given the upgrade part(hinges).
Very disappointed. On my 10000 mile check up they got a bad reading on my battery. I came in again because they had to run a certain test. They said at that time they would see if it’s okay after my next appointment. When I was checking out they wanted to charge me. I told her I would not. She said her is your copy and turned C around and walked out. She didn’t go over the work they did on my car. Not anything like my other visits.
Would like to know why the engine light went out before brought it in on Friday no response to that and why did the service warning went out 4 days before it was to come in before app
Very friendly, covered everything well
Very helpful in understanding everything. Provided great communication.
Top notch, friendly, competent service
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