The digital report we received was very cool. I liked being able to accept or deny recommended services. I did not expect there to be a charge for $168+ in diagnostics. That was not communicated to me at anytime in the scheduling, drop-off, or recommended service phone call or text. It was a shock to me that I thought I would owe $600 and it came to greater than $800. I never asked about a diagnostic charge. I wish I wouldn't have said anything about the brakes and then when the multi-point inspection took place during the oil change came back with brakes, then I could have agreed to service and avoided paying an unnecessary diagnostic fee. Thank you for listening to my comment.
She (Brianna) was the sweetest nicest and honest sales lady. I was very impressed with her professionalism. Thankyou so much have a great day.
I think it is too long to wait for an appointment to repair my car. Service today was great.
Great job! Thank you for the exemplary service!!
Brianna was very helpful.
Brianna was very nice upon arrival, listened to our input, and gave feedback to our concerns.
Work was done as scheduled. All people were friendly and helpful and answered all questions
I think Noah was trying his best but wasn't comfortable with the computer software yet. A very nice young man.
This visit left us with a good feeling that care and concern regarding proper service to our CROWN Was was completed . Will be looking forward to coming to MARKS for service.
Smooth, quick, work was well done.
Yes, very satisfied. Thank you.
I really appreciate being reached out to about my previous feedback, and Mark motors correcting the issues I had with my last visit.
I didn't find the staff particularly friendly on this visit.
The cabin air filter wasn’t properly put back together after I declined them to replace it.
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