They found a problem and fixed it even showed me a video great service
Brianna was super personable and had great customer service.
Excellent experience all around. Brianna was excellent! I am very pleased with Mark Motors!
I love the Service I get from Mark Toyota and Noah was very Professional and knowledgeable. He did a great job and look forward to working with the Service Department in the future with my vehicle! Thanks Noah and Technician Mike for taking great care of my vehicle!
Was disappointed paperwork wasn't complete when I left.
12/3/25 service of 2013 Avalon. 1) Usually a service rep. meets you when you drive in. Today I drove in, nobody greeted me, I walked into the service area where 4 reps. were talking and had to ask if this is where I get my car serviced. 2) I did receive a text while waiting but the info was not accurate but it didn't matter because I knew the condition of my auto. 3) Apparently someone had to go into the glove box, for whatever reason, because three bags of dog treats fell onto the floor. I put them back. 4) I miss the days when you didn't have new people every time you came in, they greeted you with a smile and you felt your business meant something. I guess those days are gone.
Explained brakes squeak which was installed by mark motors because not enough grease offered anti squeak spray but no have looked up effects. All that brakes would have needed was grease and of course not done. Not satisfied with service for quite a few months.
She's great! Very freindly, helpful and honest.
Absolutely no complaints regarding Brandon. Awesome job. Great customer service rep!
Went out of your way to help me today. Thanks so very much! ????
I was surprised at the cost but I guess the president thinks those prices have gone down .
Everything was great except the cabin filter cover was laying in the glove box and not put back on. It fell behind and we had to take the glove box out to retrieve the filter cover.
I took our brand new 4 Runner in for its first pil change. After the oil change, it started making a flapping noise. This needs to be corrected.
Noah who helped me get checked in was great to work with, but not happy that I have to make an appointment to get the issue fixed for what is routine maintenance
Noah did a great job but my problem was still not fixed. He set up another appointment after I restated the issue with the truck. I think parts are finally ordered and we’ll see if it gets fixed next time. Thanks.
Just a routine tire rotation and checkup today
The problem wasn't found, and it reoccurred as we were driving home. I intend to bring it back in soon.
Brianna was awesome to work with. Highly satisfied
Friendly and efficient. Thank you.
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