I bought a vehicle in 12/23 and seven days later on 12/31 the check engine light came on and has been on since I called on New Year’s Day to get in could not until January 8. I’m not driving my brand new car now very often because I’m not sure if there’s something really wrong with it and I spent a lot of money. I haven’t even driven this car more than 500 miles and the check engine lights on already that’s a problem. No I get referred to the Hyundai dealer. They still don’t really know what’s wrong with it at MARK motors. They just told me it’s some code. They didn’t really explain exactly what the problem is so it ****. I’d like to return my car. Maybe we can talk to Ted the salesperson about getting a full refund because prior to buying it, I asked why they would’ve traded it in and they said oh it’s just because they wanted to upgrade their car and I said so there was nothing wrong with it and he said no they did a five point inspection on it. That’s funny because within 500 miles and seven actual days later the light went on. Please let me know what you can do to help me fix my vehicle and this frustration. Please reach out with what you are going to do about this please . Thank you!
There was great communication between the people at the service desks and the customers.
They did a very good job and they are in time
Everyone was very courteous.
Service was great and so washaving a comfortable place to to sit, a cookie, and a cup of coffee while I read my book
Staff was courteous and helpful.
Brianna did a fantastic job
It was a long time for a tire rotation.
This was my first time with Noah. He was most professional and informative. He went above with courtesy...offering to drive my car back into the dealership at the end due to rainy weather outside. He continues to provide Mark Motor's excellence
that I have received over the years.
The noise I heard was not taken care of by replacing the brakes! I asked for the old brakes to be left in the car which were not! I also asked that a headlight be checked that we replaced but did not seem to be in correctly! Not interested in continuing with Mark Toyota in the future! Tired of people not listening to me.
I have always been very happy with my with service with you. Everyone has been been friendly, service has been excellent. I thank you! ????.
My husband waited an extra 45 minutes in the lobby waiting for someone to tell him the vehicle was done. It was waiting outside. Why didn’t anyone let him know? Don’t assume that a text message is going to do it. He said he was waiting in the lobby so find him in the lobby!!!!!!!!!! I got the text and he didn’t. I was teaching. He was sitting in your lobby. Also, he asked someone to fix a screw in the visor. He put it in the cup holder. He told the lady who checked him in and she concurred that it could be out in. It was still not done
Know one new what was going on there where multiple people that have been there for hours they still didn’t know what was going on with there vehicle somebody checked me in and someone else checked me out when service was done the warranty lady was also trying to help wow what a mess not impressed
They're always prompt and professional. And, the waiting room is comfortable and cozy... I've never had a bad experience there.
Thank you for the service and replacement of wiper blades. The best for 2026!
Service was efficient and cost reasonable.
Thank you.
Brandon called and text me about additional items that needed attention on my vehicle. We played phone tag but everything was done promptly. Toyota service is the best!
Very smooth and great communication
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