Service Center

Real Reviews From Verified Customers

Stella A.
5 out of 5
2/14/2026
Excellent service. Good advice. Will ask for Omar again.
Sathi S.
5 out of 5
2/14/2026
JOHN IS ALWAYS THE BEST TO DEAL WITH
Marsha D.
5 out of 5
2/14/2026
Excellent service!!
Gladys H.
5 out of 5
2/13/2026
It was a pleasure to work with Delilah. She and her team completed the job without a hiccup and on time. Thank you
Paul D.
5 out of 5
2/13/2026
Joe was wonderful to work with and I look forward to having him be my service professional in the future.
David M.
2 out of 5
2/13/2026
I was lied to thru out my service experience at JM Lexus. I would never recommend you to anyone. I am surprise that your people do not care how a customer feels when they leave your dealership.
Ferrero L.
5 out of 5
2/13/2026
Mj is a pleasure to help with service.
Bernadin D.
4 out of 5
2/13/2026
Adrian is one of the best!
Winston G.
3 out of 5
2/13/2026
I wasn’t satisfied with the service,but Brandon says that he will get back to me. Thanks.
Phillip V.
4 out of 5
2/13/2026
Sure will do
Sylvia C.
5 out of 5
2/13/2026
Superior service
Marie H.
5 out of 5
2/13/2026
Well I’m a long time 33 year customer of Lexus of margate so I have NEVER BEEN DISAPPOINTED ALWAYS IMPECCABLE SERVICE ALWAYS MADE ME FEEL SAFE AND TAKEN CARE OF AND ADVISED
Maria C.
4 out of 5
2/13/2026
Sam is always helpful and answers all my questions no matter how crazy they are. He goes above and beyond to get the answers I’m looking for. He is an asset to Lexus of Margate????
Barbara B.
1 out of 5
2/13/2026
When I arrived I reported that the tire light came on. After waiting over 2 hrs for an oil change? the car was ready. As I drove out the driveway, the tire light was still on. Obviously no one cared to look at it. After another hr, it was determined that it was a fuse (?) needed replacement for a mere $300. Also, which I haven’t yet had a chance to check, but one of my back-up tail lights was put. I did not mention that to service rep as I forgot. Do much for checking the vehicle. I am extremely disappointed with the service, or lack thereof, provided.
D.J.C. Health.
5 out of 5
2/13/2026
Okay I have no complaints about the employee for the service.
Linda H.
5 out of 5
2/13/2026
I will always buy Lexus, because of the product and because of the top-shelf service.
Broroniae B.
5 out of 5
2/13/2026
Luis was very professional and informative
Armine Y.
3 out of 5
2/13/2026
I needed a a loaner. I reserved one. MJ was my provider he didn't see my loaner reservation and didn't have a loaner However he got my oil change done in record time.
Barbara H.
5 out of 5
2/13/2026
Omar was great!
Pamella W.
5 out of 5
2/13/2026
The work was excellent. The wait time was reasonable. I was very satisfied.

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