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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4702 reviews 70%
4 star 1356 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 227 reviews 3%
Review Us
Muriel S.
5 out of 5
2/23/2026
The service I received was absolutely the best!
Zili K.
5 out of 5
2/23/2026
Adrian was very kind and helpful! He made sure my service needs were met and the service was completed in the timeframe estimated!!!
Willamae N.
5 out of 5
2/22/2026
I was treated very nice.
Oksana K.
4 out of 5
2/22/2026
U r the best Lexus dealer I have been to Great job JM Lexus
Gerald T.
5 out of 5
2/22/2026
Justin was very helpful and got my job done promptly and expertly. I would use him again.
Sandra S.
5 out of 5
2/22/2026
Great service and timing. Thank you.
David K.
5 out of 5
2/22/2026
Great service!!! ????????
Dianne S.
5 out of 5
2/22/2026
Maico was very courteous and professional. He took time in explaining the details of the services provided and the repairs that were done to my vehicle.I appreciate you Maico!
Joseph S.
5 out of 5
2/22/2026
Went great
Viktor R.
5 out of 5
2/22/2026
????????????????
Harris S.
2 out of 5
2/22/2026
My car was not washed. The agent who helped me was a lovely guy.
Byron F.
5 out of 5
2/22/2026
Fast friendly quality service with a smile .Thanks much
Michael J.
5 out of 5
2/22/2026
Daniel Whittingham does an excellent job. Clear constant communication is one of his best strengths.
Dayna M.
5 out of 5
2/22/2026
Shedrick is awesome and professional. I appreciate the help that he provides when i visit Lexus. Great great customer service
Jacqueline P.
5 out of 5
2/21/2026
Excellent service
Kristen R.
5 out of 5
2/21/2026
First time going to JM Lexus. Thank you for your help Daniel
Albert C.
5 out of 5
2/21/2026
Joe was excellent as always.
Joan R.
4 out of 5
2/21/2026
Joe is terrific!
John R.
5 out of 5
2/21/2026
Shedrick was great to work with.
Susan A.
2 out of 5
2/21/2026
John was very professional the problem was sitting outside on a bench for 25 mins waiting for my car to be brought up from the service area. My key fob was use to locate my car which could not be found by visual means. Then after waiting 5 hours for the car it wasnt washed. A voucher was given to a local carwash but after waiting that long for my car Im not then going to ho to a separate location to have it washed. Last 3 visits we are told about the carwash not functioning… please fix it

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