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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4654 reviews 70%
4 star 1337 reviews 20%
3 star 139 reviews 2%
2 star 247 reviews 4%
1 star 226 reviews 3%
Review Us
Mark K.
5 out of 5
3/5/2026
Brandon Chandler was very helpful & efficient!
Kym M.
5 out of 5
3/5/2026
I continue to have a positive experience at JM Lexus. The call center, my service writer Maico Williams, a loaner experience, have all been excellent. I continue to recommend JM Lexus to friends and family. Thank you for the terrific customer service.
Elliot R.
1 out of 5
3/4/2026
The car was not washed. There was the same birdshit on my hood. No likely Lexus
Daniel T.
3 out of 5
3/4/2026
Justin was great. The overall experience was great. My small critique would be that I did not get a car wash.
Nancy D.
5 out of 5
3/4/2026
Problem handled quickly..
Karina R.
5 out of 5
3/4/2026
Luis had been an excellent advisor, always responded to all of my messages, and it has always been very prompt with any questions I had. Thank you so much.
Svetlana C.
5 out of 5
3/4/2026
Yes Luis was very professional I definitely will do business w him again
Michael G.
5 out of 5
3/4/2026
John is always great to deal with.
Bradley N.
5 out of 5
3/4/2026
MJ was great, he went above and beyond. Very grateful for his help.
Fredrika S.
5 out of 5
3/4/2026
Luis was polite, friendly and knowledgeable. I look forward to seeing him in 6 months.
Clausette E.
5 out of 5
3/3/2026
Brandon was very professional
Allan R.
5 out of 5
3/3/2026
John understood what I was there for and had a loaner ready for me. He took care of my car and made it easy. Thank you John.
Nelda A.
4 out of 5
3/3/2026
"The work was finished ahead of schedule and they helped me with other tech issues." Thanks
Reginald R.
3 out of 5
3/3/2026
Waiting on the appraisal
Arthur C.
4 out of 5
3/3/2026
Everything was fine.:-) Thank you, Art Chambliss
Jay H.
5 out of 5
3/3/2026
Juan was very professional and informative. Enjoyed the service he and Lexus gave me.
Suzely B.
5 out of 5
3/3/2026
Wendy is truly an asset to JM Lexus. Her assistance, professionalism and friendliness are above and beyond the competition. Thank you for an excellent and unequivocal service.
Mitchell R.
5 out of 5
3/3/2026
Excellent professional service from Leo Cisneros. I was extremely impressed with his service.
Mark H.
4 out of 5
3/3/2026
Great muffins!
Joe T.
5 out of 5
3/3/2026
Maico was excellent. He got me in and out and answered all of my questions. I appreciate his communication and will definitely request him in the future.

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