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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4654 reviews 70%
4 star 1337 reviews 20%
3 star 139 reviews 2%
2 star 247 reviews 4%
1 star 226 reviews 3%
Review Us
Marcus W.
5 out of 5
4/1/2026
Great service as always ????????????????
Susan R.
5 out of 5
4/1/2026
Maico, Was so nice and helpful. My experience today was exceptional because of his knowledge and and service. He is my favorite.
Christian P.
4 out of 5
4/1/2026
Sam was great. Very personable and nice when it came to going over what was and wasn’t needed with my service.
Stuart S.
5 out of 5
4/1/2026
John is an amazing asset for the company.
John F.
5 out of 5
4/1/2026
Sam did a great job will recommend!
Sergio S.
5 out of 5
4/1/2026
Overall great experience
Mary P.
5 out of 5
4/1/2026
very satisfied
Lourdes M.
5 out of 5
4/1/2026
Thanks again
Michael M.
5 out of 5
4/1/2026
John made my service experience more than what anyone could hope for. I have used John for previous visits and did request him when I made this appointment. He did not disappoint. Friendly, professional, great follow-up. I felt extremely comfortable leaving my 25 year old LS430 in his care.
Gloria H.
5 out of 5
4/1/2026
Well done good job
Jasmine F.
5 out of 5
4/1/2026
Thank you fir your professionalism
Sherildan G.
5 out of 5
4/1/2026
Turnaround time was quicker than expected
Patricia M.
5 out of 5
4/1/2026
all good
Julia H.
1 out of 5
4/1/2026
I am distressed that a front brake job cost over $600. I have been a customer for years and you couldn’t offer a discount. No one charges that much even with rotor replacement
Daniel M.
5 out of 5
4/1/2026
Sam was conscientious and helpful with me.
Gordon H.
5 out of 5
4/1/2026
Service was excellent, mainly due to the skills of Brandon. Thoroughly satisfied
Ani K.
5 out of 5
4/1/2026
Omar is awesome!! I appreciate his transparency and the great service he always provides!! Thank you Omar and JM Lexus!
Emylene E.
4 out of 5
4/1/2026
I already post a review online Thank you
Marie F.
1 out of 5
4/1/2026
The lug nut key fell off after my last tire rotation and instead of replacing it a regular lug nut was used. Not good. I will purchase it and install it myself at this point.
Mary P.
5 out of 5
4/1/2026
Juan was exceptional to work with! Very quick to respond and provided excellent service in providing updates on my vehicle and when my car was ready! 5 Star Service!

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