Chauncey is the best. Class act.
Joe has superior customer service. He was kind and caring. He also answered all of our questions with no hesitation. I can't ask for a better special person like Joe. When I come back to JM LEXUS I will ask for Joe and no one else. In the near future I will buy another Lexus because of Joe GREAT personality. GREAT JOB Joe
Prompt professionsl service.
He is professional and knowledgeable. He keeps me informed of what is going on with the car servicing and how much any additional charges will be.
Experience is always good. Efficient. Friendly. Advisor Sam was great! Always appreciate the car wash
As always, Joe provided excellent service. The checking in the front went well and the communication during the wait was also good. Plus the lounge now had some pastries besides coffee etc which was a pleasant surprise.
It was just a 5K service so not too much to get excited about. Everything went smoothly.
Is a great pleasure to work with Wendy. I really appreciate her commitment with me as a loyalty client. I am giving her a 10+ for her excellent service.
Very quick, very smooth car is fine
Always great service, Juan was great
Great service. As always love Xavier was extremely helpful.
Awesome service as always!
Leo was great, when I picked up my car, the tech had just washed it. It was the worst job cleaning a car I've ever gotten from JM. The floor mats were strewn about. The inside wasn't even just wiped down. The outside looked like it was sprayed with water and driven up to me. I dont need anyone to call me. I just think the tech should be coached on how a JM Lexus vehicle is delivered to the customer. Thats all. Thank you for listening.
Justin is a very courteous person who was very easy to work with for my car servicing. Thank you!
Adrian was extremely personable and a pleasure to work with. Made my first service experience with JM a breeze and I look forward to my next service in another 5k miles!
You wouldn’t accept my answer
MJ was fantastic and very professional! The service he provided was simply excellent!!!
It was an absolutely horrible experience! For a company that prize themselves on customer service. This was the worst customer service I’ve ever had out of every single car that I’ve owned. I would love give you more detail details if you guys are interested in hearing please call me back at ****-****-xxxx. Thanks a lot.
Juan was great but the complimentary car did not properly wash the wheels which get really dirty with the sports model
Shedrick was pleasantly professional and efficient. Jody was very helpful and knowledgeable in her craft as well. Always a great experience, it’s definitely worth the drive from West Palm, where I reside almost directly across from the Lexus Dealership.
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