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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4862 reviews 70%
4 star 1407 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 235 reviews 3%
Review Us
Ana M.
5 out of 5
4/22/2025
My experience has been perfect in all this years! Thank you JMLexus!
Claudia E.
5 out of 5
4/22/2025
Always helpful!
Ian J.
5 out of 5
4/22/2025
None
Eleanor S.
5 out of 5
4/22/2025
Yes! Sam was wonderful! Thank you!
Charles W.
5 out of 5
4/22/2025
Thankyou
Kristen R.
4 out of 5
4/22/2025
I adore Luis.. I trust his opinion
Joy W.
5 out of 5
4/22/2025
Job well done! No complaints!
Carla T.
5 out of 5
4/22/2025
Joe is a fantastic service consultant. He is knowledgeable and explains things very well. Great employee for JM Lexus
Matthew W.
4 out of 5
4/22/2025
Shedrick has consistently been receptive to my needs and responsive to my concerns. Even in situations that require additional attention be hasn’t disappoint one bit. I am a Lexus customer for the reliability and comfort of my purchase but 99% of my experience is service so as long as that continues to this high a standard or better I’ll be adding another vehicle soon enough.
Lawrence P.
5 out of 5
4/22/2025
Loved my experience definitely a big thank you to Adrian todd for making my experience one of the best! I will definitely be back!
Mark R.
5 out of 5
4/22/2025
Justin was excellent
Robert S.
5 out of 5
4/22/2025
Satisfied
Tom P.
5 out of 5
4/22/2025
Prompt and courteous service, always
Tom P.
5 out of 5
4/22/2025
Always a pleasure
Richard M.
4 out of 5
4/22/2025
Leo Leo the best man
Ivy S.
5 out of 5
4/22/2025
Wendy was professional and courteous Wendy explained all work on vehicle and answered all questions
Dominic K.
5 out of 5
4/22/2025
Very kind and attentive and knowledgeable
Venice D.
2 out of 5
4/22/2025
Poor service which almost caused a serious accident. The service at JM Lexus has declined over the years. If not for the professional service of John Navarro, I woukd have left and take my car elsewhere
Krystyna S.
5 out of 5
4/22/2025
Great person. Thank you for your help
Regina L.
5 out of 5
4/22/2025
Chauncey Level provided outstanding service, very detailed, very professional.

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