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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4851 reviews 70%
4 star 1404 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Phillip C.
5 out of 5
4/24/2025
Ryan, kept me updated on the status of my service.
Barbara S.
5 out of 5
4/23/2025
It was a bit longer than I expected but Justin was very polite and kept me informed. The car looked great when I received it
Richard M.
5 out of 5
4/23/2025
Carlos Nunez is the best. I’ve been seeing him now for over 27 years. Only the best to say about him.
Jose N.
4 out of 5
4/23/2025
Joseph I was amazing I love how he connect in the first second he click with me he give amazing customer service. He take of me in everything I need. He offer me water coffee “ that said I lot “. I can give him 10000 stars. “. He do amazing job I. Can said “ well done “. I would love to work with him again you guys need more people like him very genuine and good heart.
Garry F.
5 out of 5
4/23/2025
Sam was wonderful to deal with. He was very informative and went over everything clearly. One of our best experiences with Lexus service
Joanne I.
5 out of 5
4/23/2025
Thank you for your fast and courteous service.
Robert G.
5 out of 5
4/23/2025
Easy fast and perfect Thanks
David R.
4 out of 5
4/23/2025
John Nahar is the best!
Jonathan R.
4 out of 5
4/23/2025
Joe was awesome. Great communicator, explained everything perfectly. Super happy he was my advisor.
Karen D.
5 out of 5
4/23/2025
Excellent service with Sam Lamas ,job done 1 and half hour Thanks for the Lexus service.
Trini B.
1 out of 5
4/23/2025
They didn't put the sticker in to let me know when is the next time I need to come in for an oil change with the mileage or the date
Alex G.
5 out of 5
4/23/2025
All very good !!
Anna M.
5 out of 5
4/23/2025
My service visit today could not have been more professional and efficient. It was an excellent experience!
Lita S.
5 out of 5
4/23/2025
Chauncey was terrific and I was very happy with the timeliness of the service.
Ana D.
5 out of 5
4/23/2025
Thanks for making that easy.
Gina C.
5 out of 5
4/23/2025
…always appreciate Joe’s great customer service!
Daniel V.
5 out of 5
4/23/2025
Great job
Robert D.
4 out of 5
4/23/2025
John she always does a super job and that's why I always request him as my service rep
Donald R.
1 out of 5
4/23/2025
Unfortunately this is the first time the service was not completed as expected. Minor details but the maintenance required notification light was not turned off and the next service sticker was not replaced on the upper left section of the windshield.
John J.
5 out of 5
4/23/2025
Thanks John for your help. JM is the best.

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