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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4850 reviews 70%
4 star 1403 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Karen S.
4 out of 5
5/4/2025
Sam is my service advisor and he is fantastic. The dealership service dept is just beyond excellent. 10 ???? o
William K.
3 out of 5
5/4/2025
I was confused by the sticker on the windshield that said I was supposed to get 2 services meaning 2 oil changes. Justin explained it to me.
Judith A.
5 out of 5
5/4/2025
Very satisfied with the work!
Nancy C.
5 out of 5
5/4/2025
He was kind & thorough & very clear to make it an enjoyable experience.
Teressa P.
5 out of 5
5/4/2025
10 out of 10! Very fast, nice lounge, kind staff, and they gave me a free car wash. Very satisfied!
Marsha S.
5 out of 5
5/4/2025
Sam is wonderful! I always ask for him when I make my service appointment.
Kim T.
5 out of 5
5/4/2025
Sam Lamas was excellent and very professional
Roshani B.
5 out of 5
5/4/2025
Daniel was very helpful and friendly. Kept me informed on everything as they went along with the service
Virnia B.
5 out of 5
5/3/2025
Thanks I would like to trade my car
Jon R.
4 out of 5
5/3/2025
Excellent service . Simple process
Brian C.
4 out of 5
5/3/2025
Chico is the best. He is why I support JM Lexus. He always goes way above and beyond. JM Lexus is lucky to have him representing its brand. Thx Chico! You make me feel like I’m your only client.
Jermaine M.
5 out of 5
5/3/2025
Very fast and courteous Omar was very professional and gave me a lot of info
Diane T.
3 out of 5
5/3/2025
No
Sonia L.
2 out of 5
5/3/2025
They don't check the AC
Amit B.
5 out of 5
5/3/2025
Excellent
Vilma S.
5 out of 5
5/3/2025
Great job
Lois S.
5 out of 5
5/3/2025
Service appointments are always a pleasure at JM Lexus
Vanessa P.
5 out of 5
5/3/2025
Everything was just exceptional. Xavier is so profesional and knowledgeable My car was done fast, it runs great, I was contacted and notified on everything, they washed it….. very happy with every point of service. Thank you !
Anastasia C.
5 out of 5
5/3/2025
Great service!
Cesar M.
5 out of 5
5/3/2025
His updated communication is excellent

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