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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4848 reviews 70%
4 star 1403 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Adriana A.
5 out of 5
5/6/2025
I had an absolutely phenomenal experience purchasing my Lexus, thanks to Pedro Diaz, From the moment I walked in, he was professional, attentive, and genuinely caring. He took the time to answer all my questions, never made me feel rushed, and made the entire process smooth and stress-free. What truly stood out was his honesty and the way he went above and beyond to ensure I was happy with every detail. It’s rare to find someone so dedicated to delivering excellent customer service. I highly recommend him to anyone looking for not just a great car, but a truly positive buying experience. Thank you! Thank you again for everything — I love my Lexus!
**** K.
3 out of 5
5/6/2025
Can Daniel call me. Have a question for him
Daniel V.
5 out of 5
5/6/2025
Excellent communication and great support coordinating more maintenance services improving my vehicles life.
Tina L.
5 out of 5
5/6/2025
Great customer service!
Sukisno W.
5 out of 5
5/6/2025
Very friendly and welcoming..
Ann G.
5 out of 5
5/6/2025
Lois was professional efficient kind well mannered got the job done and I was extremely happy with his service
Eric L.
5 out of 5
5/6/2025
Daniel is always professional and and helpful. JM Lexus is great. Thank you.
Lucille K.
4 out of 5
5/6/2025
Joe was efficient & didn’t pad my bill with unnecessary things that needed to be done to my car. He was very knowledgeable & respectful. I have his card & will request him next time I need work on my car.
Evan C.
4 out of 5
5/6/2025
John is fantastic
Natalia C.
5 out of 5
5/6/2025
Fantastic service
Irlene D.
2 out of 5
5/6/2025
I was not able to get a car wash due to it being out of service.
Joseph L.
5 out of 5
5/6/2025
The welcome reception was outstanding!
Charmaine B.
5 out of 5
5/6/2025
Joe is fantastic good customer service skills he answered all my questions and concerns,
Jasmine F.
5 out of 5
5/6/2025
My comment we are the best kept down the good job
Kevin E.
5 out of 5
5/6/2025
My service agent did a great job, I will use him again.
Margot C.
5 out of 5
5/6/2025
Thank you, excellent job.
Sarika L.
5 out of 5
5/5/2025
Great service
Daria B.
5 out of 5
5/5/2025
Sam went above and beyond to make sure my car needs were met
Mark M.
5 out of 5
5/5/2025
Ryan was exceptional
David H.
5 out of 5
5/5/2025
Brandon was knowledgeable , curtius and fast. One of the best service representatives I have ever dealt with.

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