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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4844 reviews 70%
4 star 1402 reviews 20%
3 star 143 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Edward M.
4 out of 5
5/8/2025
I was told the service would be two hours and that’s what it was two hours on the number.
Ronald W.
4 out of 5
5/8/2025
Great vist today with great service agent
Sally R.
4 out of 5
5/8/2025
John Nahar is twice as good as any service writer we have ever had! You should double his pay. You don’t want to lose him.
Kathleen M.
5 out of 5
5/8/2025
Yes Sam was great'
Steven B.
5 out of 5
5/8/2025
Carlos is friendly, efficient and very knowledgeable.
Mark V.
5 out of 5
5/8/2025
Service at JMis always impeccable. Omar Maeda was awesome and made me feel very comfortable by letting me know exactly what the deal was.
Peta-Gaye J.
5 out of 5
5/8/2025
Very polite demeanor and precise service.
Joseph C.
5 out of 5
5/8/2025
Glen was great .????
Herma L.
4 out of 5
5/8/2025
It will be my pleasure to participate.
Susan G.
2 out of 5
5/8/2025
8:30AM appt left at noon after I found the car parked. This was for an oil change and a recall. This isn’t the JM experience I’ve had or expect. Based on today’s visit, I will be looking for an alternative to this car’s maintenance needs.
Toby K.
5 out of 5
5/8/2025
Daniel was wonderful.
Kenneth K.
4 out of 5
5/8/2025
Excellent experience at JM Lexus today. Thank you John!
Brittany P.
5 out of 5
5/8/2025
Fantastic service from start to finish given with genuine care. Attentive and lovely, always happy and very knowledgeable. Thank you for a great service !
Odot H.
5 out of 5
5/8/2025
Good customer service is hard to come by these days let alone having someone go the extra mile to get you in and out on time. Sam Lamas - Thank you for being personable and efficient with my time. I look forward to working with you again!!
Sharon S.
5 out of 5
5/8/2025
Excellent service from Sam
Sharon R.
5 out of 5
5/7/2025
great service Chauncey was great
Carmen Victoria.
5 out of 5
5/7/2025
Ryan was great, he kept me up to date on the progress of my car. I appreciated the communication !! Thank you V
Bruce W.
5 out of 5
5/7/2025
She was great! Very friendly
Beverly B.
5 out of 5
5/7/2025
Thank you Wendy for doing an amazing job taking care of all of my needs.
Scott T.
5 out of 5
5/7/2025
Service is always very good.

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