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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4844 reviews 70%
4 star 1402 reviews 20%
3 star 143 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Doris T.
3 out of 5
5/15/2025
I was not completely satisfied until I drove the car for a while the camera was not showing the map at first but when I drove it for a while it got better. I am happy thank not
Candace W.
5 out of 5
5/15/2025
Joe was very professional and courteous! I was totally satisfied with the service he provided me! I will definitely request him again!
Dina G.
5 out of 5
5/15/2025
Wonderful service! Finished in a timely matter! Appreciated!
Laura P.
4 out of 5
5/15/2025
I was completely satisfied with my visit to Lexus for my scheduled maintenance. My rep, Daniel Whittingham was helpful answering the few questions that I had. But, your message chair are terrible. I am 6’2” and 220 lbs but the rollers on my back really pushed me out of the seat and “HURT”. There was nothing pleasant about that message and I cut it short after 2 or 2 minutes. THROW THEM OUTand replace with new ones that you have someone check out first.
Elena S.
5 out of 5
5/15/2025
Good service. Positive experience.Thank you!
Gino B.
5 out of 5
5/15/2025
Had a great overall experience. Communication regarding the status and delivery of my battery was clear and timely. The rental car provided was excellent, and the customer service throughout the process was outstanding.”
David D.
4 out of 5
5/15/2025
Joe is an outstanding customer centric employee. He goes out of his way to ensure customer satisfaction. Only wish that other companies had ANY customer service and caring. Bravo JM! Joe is the gold standard.
Jonathan S.
5 out of 5
5/15/2025
It was a pleasant experience!
Heather S.
5 out of 5
5/15/2025
Great job! Very professional!
Janice R.
5 out of 5
5/15/2025
Thank you
Arlene F.
4 out of 5
5/15/2025
Well spoken, clear and attentive. Provided clear information. Very professional!
Esthere S.
5 out of 5
5/15/2025
Very nice person
Robin F.
4 out of 5
5/15/2025
It was a pleasure meeting Ryan. He went over everything with me very thoroughly and explained everything. He also kept me up to date with my service so that I could see everything service was working on & near completion, informed me. That was very helpful!
Luis A.
5 out of 5
5/15/2025
Justin was very helpful. Thank you.
Leon R.
5 out of 5
5/15/2025
Appreciate you were able to get me in and out on time with finishing my service request.
Jeannette P.
4 out of 5
5/15/2025
John is the best
Regina W.
5 out of 5
5/15/2025
Hi I m Regina W
James E.
4 out of 5
5/14/2025
Ryan is our go to guy at JMLexus. He has always treated us nicely
Christene N.
5 out of 5
5/14/2025
Very excellent service.
Eleanor D.
4 out of 5
5/14/2025
Wendy does a great job

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