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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4837 reviews 70%
4 star 1398 reviews 20%
3 star 143 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Ken F.
4 out of 5
5/29/2025
Ryan explained the service my car required He was on time and communicated when my car was ready for pick up I thought my service experience was excellent
Karin S.
5 out of 5
5/29/2025
Everything was explained and taken care of expediently and in a pleasant manner. Thanks
Daniel C.
3 out of 5
5/29/2025
also considering outright sale, if interested in buying back.
Solomon B.
5 out of 5
5/29/2025
All went well..
Edmonde E.
5 out of 5
5/29/2025
Yes he was wonderful.
Jean M.
4 out of 5
5/28/2025
The guy did a good job on my car. It’s was great driving back home my son test drive the car and he said y’all did a great job. Thank you very much.
Noemy M.
5 out of 5
5/28/2025
San was very professional and helpful
Shirl M.
4 out of 5
5/28/2025
I will be happy to complete the survey. I’m so appreciative to Matt and Marco. The amazing customer service blew me away. JM Lexus has aways displayed and gone above and beyond to make their customers satisfied. The total reason I continue to come back and praise the dealership to colleagues and family. I will alway network for JM Lexus. Totally the best . I feel so proud to be apart of their family. For always. I’m a true Lexus woman.
Mayte F.
5 out of 5
5/28/2025
Excellent service and very professional
Henrietta S.
5 out of 5
5/28/2025
Very professional. Kept me updated while my car was being serviced.
German A.
5 out of 5
5/28/2025
Carlos was great as always.
Kenneth T.
4 out of 5
5/28/2025
Every experience I have had with Xavier over the last 4 years has been EXCEPTIONAL!!
Uliana A.
5 out of 5
5/28/2025
It was a good experience. Professional and fast . Sam gets an A +
Glenn J.
4 out of 5
5/28/2025
Chauncey was excellent regarding service yesterday when I brought my car into the dealership. He is cordial efficient and to the point. It was a great service experience.
Marcia M.
4 out of 5
5/28/2025
Quality Employees Quality Service
Michael S.
5 out of 5
5/28/2025
Excellent service
Irani Q.
5 out of 5
5/28/2025
Maico was very professional and friendly. I was very satisfied.
Patricia M.
4 out of 5
5/28/2025
Justin was both personal and very professional as he discussed the results of today’s auto inspection. Yes, need 4 new tires ~~ ouch, but Justin reviewed the pros and cons … and the $$$ involved. I felt comfortable giving over my cc to be charged. Thank You. Justin !
Ivan M.
4 out of 5
5/28/2025
5stars for Xavier!
Victoria J.
5 out of 5
5/28/2025
Mr Levy is the best, he is very professional. My only concern is the fact that the car was given back to me without being washed as they would normally do.

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