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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4822 reviews 70%
4 star 1393 reviews 20%
3 star 143 reviews 2%
2 star 256 reviews 4%
1 star 234 reviews 3%
Review Us
Andrea H.
1 out of 5
6/8/2025
I was told it was a quick update to my car and they wouldn’t give me a loaner even when I called for the appointment. I waited three hours there in the crowded waiting room
Veniese R.
5 out of 5
6/8/2025
Justin was very professional. Great customer service.
Michael M.
5 out of 5
6/8/2025
Carlos was fantastic—as always. Professional, organized, efficient, courteous.
Angela C.
5 out of 5
6/8/2025
Daniel provided excellent customer service during this visit! Thank you!
Antoinette N.
5 out of 5
6/8/2025
Very professional
Sheila K.
4 out of 5
6/8/2025
I have always liked JM lLexus and still do. However please make a note to return phone calls—I called so many times and never received a call back I.was disappointed in this.
Ingrid J.
5 out of 5
6/8/2025
Yes they were efficient and professional.
Emilio J.
5 out of 5
6/7/2025
He is very professional with his work and he explains everything very clearly and nicely
Renise E.
5 out of 5
6/7/2025
Thank you
Shamela D.
5 out of 5
6/7/2025
Service was excellent
Angel J.
5 out of 5
6/7/2025
Very satisfied with the service.
Zhengjian C.
5 out of 5
6/7/2025
Great service, 10+ for Sam!
Gilda P.
5 out of 5
6/7/2025
Sam was extremely attentive and time efficient. Looking forward to working with him on my upcoming visits!
Patricia L.
5 out of 5
6/7/2025
From the moment we walked into the Lexus Service to the moment we walked out the customer care was excellent !!!! Thank you so much for a continued pleasurable visit. The kids love playing golf also. Sincerely, Tricia London
Jeffrey C.
5 out of 5
6/7/2025
Sam is great. Efficient, responsive, professional, yet friendly.
Kenneth T.
5 out of 5
6/7/2025
Always great service. Xavier is the best!!!
Patricia S.
5 out of 5
6/7/2025
Great service by Luis
Thomas S.
5 out of 5
6/7/2025
Good guy
Adelson D.
5 out of 5
6/7/2025
We were very well attended, we are grateful
Beth M.
5 out of 5
6/7/2025
He was pleasant, honest and competent

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