Adrian was very helpful in getting the trunk closing sensor for my car.
It is a nice car but hard to get out of it!
Leo was a great communicator.
It was a pleasure working with him.
Daniel was exceptional. He kept me informed on my vehicle the entire 4 weeks it was in there care.
everything was great. Service was great timely thank you
Shedrick is awesome! Very knowledgeable and efficient. Gets me out of there quickly so I can get back to work.
Chauncey, was great as always????
Joe is an amazing advisor!!
Carlos Nunuz has a unique and outstanding blend of professional and personal qualities
Luis is very kind and knowledgeable.
Leo was terrific, very thorough, considerate, and detail-oriented. His calls back were very timely and the extensive work the car required was completed on-schedule. Lexus is my favorite luxury car brand for a multitude of reasons. Leo's professionalism and courtesy helped reinforce my brand loyalty. Nothing short of a wonderful experience.
I didn’t know it was gonna take me three hours and 15 minutes to update the system to get an oil change and rotate tires and coffee on the second floor just ain’t continent. We need a little snacks to keep us happy and satisfied.
My service writer is a great professional and is always helpful.
Shedrick is exceptional! Totally impressed by the way he explained what was important in the servicing of my car. With great customer service like this, not only JM Lexus is fortunate to have him, but also every customer who walks thru your doors and gain the confidence of knowing they are in good hands. Thank you! Shedrick!
“Great service at the Lexus Center! The staff was professional, friendly, and very helpful. My car was serviced quickly and everything was explained clearly. Highly recommend!”
Adrian is extremely knowledgeable, polite, considerate and customer friendly. I will ask for him next time I bring my car in for service.
My first service experience with JM was impressive. However, it was for a 6 month old vehicle. The real test will be when a real issue arises and costs are involved.
Great service from Brandon as always
Ryan is exceptional. Professional, knowledgeable and courteous. 10 out of 10.
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