About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 4822 reviews 70%
4 star 1393 reviews 20%
3 star 143 reviews 2%
2 star 256 reviews 4%
1 star 234 reviews 3%
Review Us
Lisa C.
5 out of 5
6/20/2025
I received the best personal care
Indolicia M.
5 out of 5
6/20/2025
Leo was awesome!!
Ken J.
5 out of 5
6/20/2025
Excellent customer service
Sharon F.
5 out of 5
6/20/2025
Joe was very helpful and gave me valuable advice.
Janet W.
5 out of 5
6/20/2025
Good job
Judy N.
5 out of 5
6/19/2025
Carlos was extremely helpful!
Dylan A.
5 out of 5
6/19/2025
Sam was awesome! Super easy to talk to and very on top of the job. Even gave me free life advise haha
Glenford P.
5 out of 5
6/19/2025
Joe is always a pleasure to deal with. The customer service that was provided was top notch.
Richard A.
5 out of 5
6/19/2025
Carlos is the best. He provides great surface as extremely knowledgeable. He takes the best care of us all the time.
Jonathan F.
5 out of 5
6/19/2025
Excellent service, kept me well inforned and was very ptofessional.
Lynn E.
4 out of 5
6/19/2025
Carlos Nunez is the best
Karla R.
4 out of 5
6/19/2025
Ryan was wonderful and helpful. The whole process is very seamless whenever I’ve dealt with JM Lexus. I have another Lexus dealer closer to where I live, but I will only use JM!
Stuart S.
4 out of 5
6/19/2025
I guess I was too late for breakfast and to early for lunch, but there's always next time!
Irene S.
4 out of 5
6/19/2025
Carlos Nunez is the best advisor. Been using him for a very long time. Always takes care of my needs and always friendly. I drive to J M for all my cars services from Aventura. I Do miss the chocolate chip cookies and the sandwiches.
David W.
4 out of 5
6/19/2025
Carlos is awesome!! Since my first Lexus purchase in 2008, I have only gone to Carlos for servicing my vehicles and he is a big reason why I purchased my last two vehicles at JM Lexus.
Arlene A.
2 out of 5
6/19/2025
As of today, and after 5 days of dropping my car to service with Justin, I still did not hear from anyone if my car is finished or not! Unacceptable, especially from Lexus.
Carlo G.
5 out of 5
6/19/2025
Great service
Susan H.
5 out of 5
6/19/2025
Joe is fabulous! I appreciate his vast knowledge in my auto details and what is needed to sustain longevity. He’s very professional, kind, personable, and I trust him. To me, that is the ultimate quality that I look for.
Pamela F.
5 out of 5
6/19/2025
Here was very knowledgeable and helpful. Excellent service representative
Kelly S.
4 out of 5
6/19/2025
I appreciate the car being completed just prior to the estimated completion time for the first time at this dealership.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.