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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4822 reviews 70%
4 star 1393 reviews 20%
3 star 143 reviews 2%
2 star 256 reviews 4%
1 star 234 reviews 3%
Review Us
Cathy W.
5 out of 5
6/25/2025
Xavier was terrific! I will ask for him again!!
Lorelle K.
5 out of 5
6/25/2025
Great service
Karen G.
5 out of 5
6/25/2025
Brandon did an excellent job....I felt informed and well cared for.
Prakash P.
5 out of 5
6/25/2025
Luis was very polite and professional in his dealings with me. He kindly addressed all my concerns. I am happy with LM Lexux as well.
Thomas H.
4 out of 5
6/25/2025
Great service and make me feel valued as a customer
Stephon W.
1 out of 5
6/25/2025
I don't understand why I was told I needed a fuel injection cleaning when this isn't regular maintenance.
Rhonda K.
5 out of 5
6/25/2025
Thank you Sam
Juna J.
5 out of 5
6/25/2025
Delilah was awesome, super informative & provides white glove service!
Dianne L.
5 out of 5
6/25/2025
Maico kept me appraised of my vehicle’s service progress. He is professional and personable.
Michele B.
5 out of 5
6/25/2025
Efficient and courteous
Raed A.
5 out of 5
6/25/2025
Mr. Sam was very helpful and friendly, he explained me everything clearly during the maintenance process
Nathan E.
4 out of 5
6/25/2025
Sam did a great job communicating with me throughout the process of getting my car serviced. I had an expensive fix but he worked with me and was able to provide excellent service representing himself and JM lexus.
Craig C.
5 out of 5
6/25/2025
Luis was kind and he listened to me. Thank you for having such a great customer service guy.
Bonnie W.
5 out of 5
6/25/2025
Pleasant service rep. But waited much to long for my car.
Iliana R.
5 out of 5
6/25/2025
Delilah was very pleasant very informative very accommodating! I’m very satisfied with her service. She’s an excellent rep Mrs. Iliana R
Neisha M.
5 out of 5
6/25/2025
Service was above and beyond expectations
Nalenie A.
4 out of 5
6/25/2025
Chico is the bes. I know Chico for over 30 years since he started with JM LEXUS. Chico does a lot of extra work outside his regular schedule. Always giving a helping hand to his coworkers. JM LEXUS is lucky to have an amazing employee like Chico. Thank you.
Noncine D.
4 out of 5
6/25/2025
My lexus is 2015 with 89 miles.how much it worth now?
William W.
5 out of 5
6/24/2025
Service advisor Brandan Chandler was most helpful, courtesy and professional.
Maurilien L.
5 out of 5
6/24/2025
Fine

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