Exceptional service. Items addressed that I mentioned with Chauncey. He ballparked the exact amount of time until my car would be ready. This was important because my iPhone was not working. An enjoyable service experience.
Great service by Carlos ???????? as always
I think I have been to JM Lexus more times than I normally go within a year.
I appreciate the professionalism of Xavier, and the whole service team.
Johnathan who fixed my DCM handshake to get my app to work with the remote settings.
Dan Phillips who sold me my car, having the patience to walk me through the process of getting the app to work.
And a gentleman name Chico who had Lexus to help with a component that went bad on the car.
When it’s time fort next Lexus, I will be returning to JM Lexus.
Carlos is the absolute best. He is always patient and responsive. I base my appointments on his availability.
Great customer oriented personality
Lennick Enterprises,Inc..
Very satisfied.
Joseph was very professional and empathic with all the issues that I brought with my car . He explained all the options and was very helpful
Ryan was very professional and provided great customer service. Thank you Ryan
Maico was extremely helpful in guiding me to what I needed to do and choosing the things that I could afford to do. I was impressed with his concerns in making my car safe since I am single.
We need more people like Maico in this world!! I felt like I could trust him!
Ryan was very friendly and efficient in getting my Lexus LX 470 back to me ahead of the holidays weekend. All thumbs up ????
Totally amazing customer service
What a great experience. I’m so happy to know that my dealership is number 1 and go above and beyond for their customers. I’m happy to be a VIP and apart of the family. Thank you: Matt, Brian, Marcos, Shadrick and most of of all our GM Mr Hoppe
Carlos is the best .Love J M Lexus
Express service is great. As always a professional and efficient staff.
Very attentive to my requests, service was preformed as promised,, car was washed and clean.very satisfied with the visit.
Will recommend Leo as your point of contact.
Ryan was very helpful and detail about my next services.. he was informative very kind made my experience,very nice.
I love Joe and the mechanics
Although JMLexus has changed drastically from years back, and not necessarily for better, at least with Joseph I feel that he provided me with the care, courtesy and service of days gone by. Thank you Joseph.
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