Wendy is a pleasure to deal with. She is knowledgeable , user friendly,answers all your questions and makes the experience good and easy to navigate
Always a pleasant experience at Lexus and working with Carlos. Hope he never retires
They. Never reset the maintenance light or didn't do oil change. The car wash came out worse than when i brought it in. First time i am disappointed.
Shedrick is always responsive and is the best! He is honest, fair and ensures that my service is done in the most timely manner. My experiences in Lexus service are always good because of Shedrick.
Daniel was great…very professional and efficient!
Always have a wonderful experience when bringing my car into Carlos.
He was great. The process was seamless. I never dread dealing with you guys.
Wendy Fermin went above and beyond to answer my questions and get me the information I needed to make the best decisions about my car.
I also was helped by Jorge Zavala in getting an extended insurance policy on my car.
All the J M Lexus employees I came in contact were friendly and helpful.
Sam was very professional, pleasant and informative. I’ll definitely request him on my next visit.
Thank you Ryan for doing a great job on my car. You all do a great service. Keep up the great job.
Daniel is a great advisor. Always efficient and courteous.
It was my first time seeing Carlos and I have full confidence in him as an advisor i trusted what he was saying and he fulfilled a request of ensuring I was able to have my car back as soon as possible or ensuring I had a loaner the size equivalent to my RX as I had an important errand for my son.
Carlos is great, everyone seems to brighten up around him, and he truly provides top notch service as an advisor. I will be going to him from now on.
I was completely satisfied with his presentation
My associate Daniel was excellent. I received excellent hospitality and his knowledge was superb.
This was a job well done and I was completely satisfied.
Excellent service
Thank you very much
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