Service Center

Real Reviews From Verified Customers

Sheryl K.
5 out of 5
7/19/2025
Wendy is a pleasure to deal with. She is knowledgeable , user friendly,answers all your questions and makes the experience good and easy to navigate
Jenell R.
5 out of 5
7/19/2025
Sam was great
Mitchell R.
5 out of 5
7/19/2025
Always a pleasant experience at Lexus and working with Carlos. Hope he never retires
Janice S.
1 out of 5
7/19/2025
They. Never reset the maintenance light or didn't do oil change. The car wash came out worse than when i brought it in. First time i am disappointed.
Gail S.
5 out of 5
7/19/2025
Carlos is the best.
Edward L.
5 out of 5
7/19/2025
Leo was very helpful.
Cheree G.
5 out of 5
7/19/2025
Shedrick is always responsive and is the best! He is honest, fair and ensures that my service is done in the most timely manner. My experiences in Lexus service are always good because of Shedrick.
Shelley S.
4 out of 5
7/19/2025
Carlos is the best!!!
Debra G.
5 out of 5
7/19/2025
Daniel was great…very professional and efficient!
Shirley S.
5 out of 5
7/19/2025
Always have a wonderful experience when bringing my car into Carlos.
Elissa S.
5 out of 5
7/19/2025
He was great. The process was seamless. I never dread dealing with you guys.
Susan C..
5 out of 5
7/19/2025
Wendy Fermin went above and beyond to answer my questions and get me the information I needed to make the best decisions about my car. I also was helped by Jorge Zavala in getting an extended insurance policy on my car. All the J M Lexus employees I came in contact were friendly and helpful.
Barbara B.
5 out of 5
7/19/2025
Sam was very professional, pleasant and informative. I’ll definitely request him on my next visit.
Gregory B.
4 out of 5
7/19/2025
Daniel was A-1
Peter M.
5 out of 5
7/19/2025
Thank you Ryan for doing a great job on my car. You all do a great service. Keep up the great job.
Lindsay B.
5 out of 5
7/19/2025
Daniel is a great advisor. Always efficient and courteous.
Fumi T.
4 out of 5
7/19/2025
It was my first time seeing Carlos and I have full confidence in him as an advisor i trusted what he was saying and he fulfilled a request of ensuring I was able to have my car back as soon as possible or ensuring I had a loaner the size equivalent to my RX as I had an important errand for my son. Carlos is great, everyone seems to brighten up around him, and he truly provides top notch service as an advisor. I will be going to him from now on.
Lorna P.
4 out of 5
7/18/2025
I was completely satisfied with his presentation
Rosemarie J.
5 out of 5
7/18/2025
My associate Daniel was excellent. I received excellent hospitality and his knowledge was superb. This was a job well done and I was completely satisfied.
Yajing C.
5 out of 5
7/18/2025
Excellent service Thank you very much

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