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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4802 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 232 reviews 3%
Review Us
Alison B.
5 out of 5
7/23/2025
Delilah was extremely professional and kept me updated on all services being performed on my car. She was knowledgeable, friendly, and wanted to make sure I was satisfied as a client. I will request her next time. She was great!
Nisely M.
4 out of 5
7/23/2025
It’s a possibility that I will buy the car out right or I may sell it. I will be taking it to two places to get it appraised as well and go from there. I love your team. They are very good and very professional. Much appreciated.
Hedy B.
4 out of 5
7/23/2025
The only issue I have is that your pricing on service from the diagnostic to the actual cost of the service is much to high!!!
Valerie H.
5 out of 5
7/23/2025
Very good customer service kept me informed of status would recommend Glen as a service advisor
James B.
5 out of 5
7/23/2025
The best
Alan H.
1 out of 5
7/22/2025
Several electrical problems”didn’t show up on the computer” so suggest younger better computers
Ursula M.
5 out of 5
7/22/2025
As always my experience was A+
Arlene C.
5 out of 5
7/22/2025
Everyone, especially Sam,was very professional and helpful.
Loretta N.
3 out of 5
7/22/2025
All my seat and view positions were changed. I guess I can understand that but it never used to happen. Since they aren't changed by me ever once set I forget how to do it.finally got it
Lynn E.
5 out of 5
7/22/2025
Carlos is the best, always honest and transparent. I told him he can never retire!
Mel G.
4 out of 5
7/22/2025
Leo was kind and considerate. He represents JM Lexus well.
Edgar V.
5 out of 5
7/22/2025
Very kind person that took care of Me
Ramy W.
5 out of 5
7/22/2025
Xavier was professional!
Ramon L.
5 out of 5
7/22/2025
Excellent work by Brandon and crew from Jm Lexus. A always an excellent work and done expeditiously as usual.
Debra H.
5 out of 5
7/22/2025
Amazing experience with the service advisor. Keep up the good work!
Melicia S.
5 out of 5
7/22/2025
always gives excellent service
Not Provided.
5 out of 5
7/22/2025
Shedrick provided very good customer service
Joyce V.
5 out of 5
7/21/2025
Mr Ross was a pleasure to deal with. I have absolutely no complaints.
Danilo E.
5 out of 5
7/21/2025
Extremely satisfied
Juan G.
4 out of 5
7/21/2025
Excellent service, short waiting time and outstanding quality on parts and repairs

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