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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4799 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
Paul A.
5 out of 5
8/9/2025
Everything was perfect.
Mark G.
5 out of 5
8/9/2025
He was very helpful and communicative. Nice guy.
Marilyn S.
5 out of 5
8/9/2025
Should provide some snacks for the long endured wait time!
Monica W.
5 out of 5
8/9/2025
Sam was very helpful, courteous and informative. A+ service.
Not Provided.
5 out of 5
8/9/2025
Daniel was very nice and accommodating. While waiting for the car, I went to the showroom to look at the new Lexuses and bought a new RX 350. What a day. I had no intention of buying a car yesterday. It was a wonderful day. Great service and a new car. Life doesn’t get any better At age 84. ????
David S.
4 out of 5
8/9/2025
Sam was very helpful and spit on with listening to my concerns about the noise coming from my car. He took care of arranging a loner car along with resolving a long standing issue that had been misdiagnosed in prior visits. I appreciate your service.
Patricia M.
5 out of 5
8/9/2025
All great
Daisy V.
5 out of 5
8/9/2025
Excellent service Ryan is the best
Diana S.
5 out of 5
8/9/2025
Thank you
Michael L.
5 out of 5
8/9/2025
Service department always shines. Thank you, Chauncey.
Luisa A.
4 out of 5
8/9/2025
Omar is always great. His explanations are clear and his advise is on point.
Caroline L.
2 out of 5
8/9/2025
the chairs at the advisors desk for the customers desperately need replacing. advisors said they have requested but have not gotten them. otherwise was a good experience
Tamika B.
4 out of 5
8/9/2025
Well, Shedrick wasn't very welcoming , the whole transaction felt rushed. Didn't explain in detail or at all what was actually done with the car.
Beverley N.
5 out of 5
8/8/2025
Great service
Magaly T.
5 out of 5
8/8/2025
Yes
George H.
5 out of 5
8/8/2025
Omar was the best!
Demi R.
5 out of 5
8/8/2025
Daniel is the best as always
Glaister P.
5 out of 5
8/8/2025
Thanks
Martin F.
5 out of 5
8/8/2025
You're welcome
Sheryl F.
5 out of 5
8/8/2025
Joe is AMAZING WHAT A SUPER KIND DEDICATED PERSON I AM A 30 YEAR VETERAN OF JMLEXUS DRIVING MY 10TH SUV SO HAPPY JOE IS MY SERVICE WRITER EXTRADINAIRE HES TOO YOUNG TO HAVE BERN THERE FOR ME 30 YEARS AGO BUT JMLEXUS IS TRULY BLESSED TO HAVE JOE IN SERVICE AND VICTOR AND Francisco IN SALES MY DREAM TEAM FOR SURE

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