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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4792 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
Charles S.
5 out of 5
8/20/2025
Good communication of the service
Edeltraud A.
5 out of 5
8/20/2025
We appreciate the professional manner everything at JM Lexus is handled. Luis Sierra is very friendly, knowledgeable and helpful. It is always a pleasure to To meet with him.
Esther S.
1 out of 5
8/20/2025
I am looking forward to discussing this matter
Steven K.
4 out of 5
8/19/2025
Chico is excellent!!
Kimona W.
2 out of 5
8/19/2025
Justin is great. The service on my vehicle took too long. My tires needed air and it took over an hour, even though I had an appointment. Triaging with a quick lane would help.
Lisa S.
5 out of 5
8/19/2025
Brandon was kind and made my experience stress free!
Janice D.
5 out of 5
8/19/2025
Delilah is was very helpful… A+ customer service. Thank you
Michael F.
5 out of 5
8/19/2025
Carlos is the best. He definitely puts the needs of his customers first. He is always a pleasure to work with.
Edward M.
5 out of 5
8/19/2025
Sam was amazing! Kept me in the loop throughout the repair and ensured my vehicle was fixed in a timelly manner
Shabuj D.
5 out of 5
8/19/2025
customer service are very good.vwey helpful
Warren S.
4 out of 5
8/19/2025
Adrian is a TRUE cb gentleman!!!!!
Jeffrey C.
5 out of 5
8/19/2025
Sam is as good as they come. Listens, responds, cares, professional
Wilbur T.
5 out of 5
8/19/2025
Joe is fantastic, very informative on all that needs to be done to my car. Great customer relations.
Bruce F.
5 out of 5
8/19/2025
Adrian thoroughly explained the service process. Very professional.
M Jane.
5 out of 5
8/19/2025
Omar was great
Raffeale R.
5 out of 5
8/19/2025
Everything was very easy going and very satisfying.
Mark V.
5 out of 5
8/19/2025
Shedrick Anderson always goes out of his way to make me feel special and it's not just me, I see it with the other customers he talks to while I'm waiting for him. Shedrick is truly a valuable asset to JM Lexus!
Vivene C.
5 out of 5
8/19/2025
Customer service from Joseph was awesome
Nelva W.
5 out of 5
8/19/2025
Wendy was quite accommodating.
Mary K.
4 out of 5
8/19/2025
Justin was extremely polite and helpful and showed great customer service. Unfortunately I had my “ do not disturb “ on my phone without realizing it so he texted me just as I removed the do not disturb sign . He had me out faster than I requested. Very happy with Justin as a service representative.

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