Service Center

Real Reviews From Verified Customers

Cornelio L.
5 out of 5
10/11/2025
Sam was awesome, very attentious and ready to answer all my questions. Nice guy and a great asset for the company.
Demauri D.
4 out of 5
10/11/2025
I would definitely recommend Xavier. I appreciated him for everything he did from breaking down the price and what will be going on with the car to the loaner vehicle and when I can return it. Best service I have received since I have been brining my vehicle here.
Jerry H.
4 out of 5
10/11/2025
When I purchased my car at Lexus in West Palm Beach the waiting area was much roomier and they offered a coffee bar with free snacks. Both would be a nice improvement at your dealership.
Kristy N.
3 out of 5
10/11/2025
Although Mr. Nahar took my concern about the seat sensory seriously. My husband still feels that the sensory wasn’t going off in the passenger side because the car wasn’t turned off after the passenger left. Is it possible to look into this further? He is wondering if this will affect the airbags if the sensor isn’t working proper. Thx
Donna M.
5 out of 5
10/11/2025
Wendy was wonderful. Made me feel very comfortable.
Dave C.
5 out of 5
10/11/2025
Well done
Richard H.
5 out of 5
10/11/2025
Omar, my advisor, did a great job
Howard G.
5 out of 5
10/11/2025
Carlos was very professional and was responsive to all my questions
Annette O.
5 out of 5
10/11/2025
Great service and attention to detail
Eliyahu Z.
5 out of 5
10/11/2025
As usual good service by Joe and excellent care thank you!
Robin W.
5 out of 5
10/11/2025
Ryan was great to work with. I brought my NX350 for the 5000 mile checkup. I was in and out in an hour. The entire customer service experience as always was excellent.
Judith G.
4 out of 5
10/11/2025
Leo is a gem
Howard T.
3 out of 5
10/11/2025
The service was very positive experience. Xavier did a great job exposing the process
Arthur K.
5 out of 5
10/10/2025
Joe always goes above and beyond to make sure things are done properly. I always appreciate all his help.
Evelyn M.
5 out of 5
10/10/2025
Your representativeS were very professional
Pamela O.
4 out of 5
10/10/2025
Ryan was very patience kind and explained me in detail the process to do the maintenance in my car. I would only like him to be my service consultant.
Miguel S.
5 out of 5
10/10/2025
Thanks for your help
Valerie A.
4 out of 5
10/10/2025
I am very happy to have Brandon Chandler for my service advisor. He always goes above and beyond to take care of my car needs! He always fits my car in even when I come to JM Lexus without an appointment. Today I was there for a problem with my tire. He got my car tire repaired/replaced much quicker than we had discussed. He arranged for a courtesy car for me so that I could continue with my day with as little inconvenience as possible while waiting for a new tire to be delivered ! Thank you for having quality and courteous staff members!
Sharon K.
5 out of 5
10/10/2025
Professional
Jeffrey Y.
5 out of 5
10/10/2025
Justin was very knowledgeable about what was needed on my car. I enjoyed working with him.

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