Carlos Nunez is absolutely amazing! I go to him every time because he’s professional, helpful, and always goes above and beyond to make sure everything is taken care of. Outstanding service every visit!
100% perfect experience as I always have with JM - thank you!
Wendy was amazing! Very friendly and informative!!
II am always totally satisfied when I take my car to JMLexus.The workers are always very professional.
Justin always treats us well and we always ask for him when we need service on our Lexus NX-200t.
I was also please with the assistance given today from the young guy outside with my blue tooth set up , what patience and knowledge he had . Nothing surprises me woh you folks. I hate I did not remember his name, he had a tatoo on his right arm with data 1962-2017 I think.. truly a pleasant and professional young guy
. I love it because many folks have left and sometimes the customer service is loss. Keep them coming like this please ????
Maico was helpful and courteous
Joe provides a high level of great customer service. He is always very responsive and answers all my questions. Great service always!
Thank You you guys are great
I am generally very happy by JM Lexus service and was dissatisfied with Lexus of North Miami service. I came all the way from my Miami home to JM for this reason. I had specifically said my plastic cover under the engine and on top of tires keep on coming loose and please fix, something Lexus of North Miami had not done to satisfaction. Looks like the cover under the engine was fixed but the plastic on top of tires was not addressed. It may have been an oversight and I also missed checking it while taking the car back from service. Hopefully this will not be a problem during driving and I can be diligent to have it fixed in next service visit. I do appreciate JM’s commitment to service excellence and assume this must be a one or thing that got overlooked, thanks for all you do
Joseph Storozynsky was very helpful and informative, I highly recommend Joseph .Joseph is very professional and personable. Thank you!!
Xavier was able to help me with my decisions about the needs of my car. He was amicable and patient and it was not an easy moment because money is very scarce at this time. I really appreciate all his help.
Thanks,
Julia
I am satisfied with the service
Thank you for the excellent customer service.
Carlos is the best this is why I go to JM Lexus you need more colleagues like Carlos always taking care of me with constant care
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