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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4755 reviews 70%
4 star 1375 reviews 20%
3 star 141 reviews 2%
2 star 254 reviews 4%
1 star 229 reviews 3%
Review Us
Mark I.
5 out of 5
10/21/2025
Luis Sierra was great!
Shari J.
5 out of 5
10/21/2025
Maico’s customer service far exceeded my expectations. He communicated with me and was so kind. I will continue to work with him in the future. So happy!
Judith B.
5 out of 5
10/21/2025
I was very happy with my first time seeing Joe. He was pleasant professional and very knowledgeable. Great first impression of him
Clyde B.
5 out of 5
10/21/2025
Wendy was great.
Karrie W.
5 out of 5
10/21/2025
Adrian was incredibly knowledgeable and communicated any updates promptly! 15/10 would recommend to a friend or family member.
Joel R.
5 out of 5
10/21/2025
Very competent, a pleasure to work with Chauncey
Barbara P.
5 out of 5
10/21/2025
Adrian was very accommodating!
Delcia T.
4 out of 5
10/21/2025
Carlos always does a good job,
Karen E.
5 out of 5
10/21/2025
All was great, as usual. Thank you JM Lexus!
Giomar N.
5 out of 5
10/21/2025
He took a good care to satisfy the needs of the car, so yes Im happy with his services.
Diana B.
4 out of 5
10/21/2025
I’d like to send a thank you to Carlos for making my very 1st visit to JMLexus today a great experience, a smooth transition from my previous dealership in MA. (This being my 4th Lexus, I’m very attached to my original dealership) BUT today I was welcomed, in a very professional manner, friendly , showed me around the building. Made it feel like home.
Cheree G.
5 out of 5
10/21/2025
Great customer service. I was completely satisfied.
Florentina G.
5 out of 5
10/20/2025
Omar was professional in time and helpful Keep him;)
Steven K.
5 out of 5
10/20/2025
he was outstanding
Elaine R.
5 out of 5
10/20/2025
He was great. Took care of our requests. Car was ready timely.
Dolvis C.
5 out of 5
10/20/2025
Awesome job with my services. I appreciate my service team. We’ll done
Betty W.
5 out of 5
10/20/2025
Carlis has been amazingly helpful, friendly & efficient!!
Mauricio G.
5 out of 5
10/20/2025
He was very polite and profesional, also explained what needed to be done.
Francine H.
5 out of 5
10/20/2025
Luis was a great help for me. I appreciate his time and care .
Fernanda G.
5 out of 5
10/20/2025
Great place

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