Adrian explained the process and was a pleasure to work with.
Adrian was very pleasant and professional. He provided excellent customer service. Thx
How can you improve perfection? You can't you can't, you guys have it all covered and I'm grateful. Thank you.
After a slight communication hiccup everything went smoothly. I will see Maico next time I'm in for service
Great job by Adrian listening to concerns for the 10K mile interval service.
Daniel takes care of my service visits with professionalism. Always a pleasure working with him.
He as great and went above and beyond to make the experience better.
Leo did a great job helping me with my car. Very competent man
I found Leo to be very personable, courteous and easy to understand. Service was prompt and professional.
Juan was pleasant, thank you for a job well done
I cannot seem to get my navigational system to work. Car Play doesn’t work Lease advise
Best dealership in South Florida
I was told that a recall software update for rear camera was available but it would be at least 2 hours. Two and a half hours later when I was notified that my car was ready I was told that the update was not ready for my car. My maintenance was only tire rotation and fluid level checks. That should have only taken about an hour and now when my recall resolution is ready I will have to come back for two more hours. Also I was told I needed 4 tires and this will be the second set of tires with only 35000 miles on the car. These are the worst wearing tires I have ever used. For a luxury vehicle there should be better tires. I doubt that I will ever purchase another Lexus. Please forward this to general manager and someone at Lexus corporate office.
Sam was great. He was prompt and extremely helpful through the service appointment.
i was very satisfied his exploration was on point he is wonderful very plasant
The service I received from sales to service was amazing!! Thank you JM Lexus.
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