Great speedy service. I will be turning my car in at Crossroads when my lease is up in March 2027….and I expect a better deal than I got in Aurora on a new one! My sweet heart leased one for $100 less than I’m paying and I expect the same next go!
Kristine was knowledgeable about the work needing done. Very froendly and personable. She is an excellent service rep!! This is an outstanding dealership. All my work on the Santa Fe has been done here where I bought it back on March 8, 2019.
Thank you for a great experience.
Great information and service
Thank you. Service was quick and great.
Dylan gave me background information on my issue. Helped me better understand. I like my Tucson but it is way more electronically sophisticated than I am used to. Dylan gave me great background info.
I sure do appreciate the fast, professional, friendly service. In and out in one day, Thank you, Dylan and Crossroads Hyundai. They also did a complete vehicle inspection, at “no charge”. Outstanding. Thank you for keeping my Palisade on the road. Joe.
Dylan was very helpful and knowledgeable
I took my car in for a recall, which ended up being a larger job than first thought. Brett and all of the service team were super professional and patient with the process. They provided a loaner, that without, I couldn't transport my special needs daughter. I am thankful for Brett and his entire team!!!
My car looked beautiful after the detail. Thank you!
Wish you guys did a car wash after the service!
Brett was able to get me in before my appointment without a hassle and was very informative. Great customer service.
4 grand for simple things a quick lubewill do for 600 is unacceptable. Ive already gotten the 2000g if not more of parts that was recommended to me for 600$. This is solely for the management team to hear because this is just unrealistic to expect someone who barely gets by, like alot of people, to pay 4 grand for simple matinence. And to be charged 125$ to be told what I’ve already known, 125$ to just have someone look at my car and drive it not even take off any door paneling or have a real in depth inspection, feels unjustified and makes me very unsatisfied like I payed to hear what I already know.
Now please do not misinterpret my dissatisfaction with the prices and decisions made by management as me being discontent with the service provided by the techs. I am very satisfied with what they did do and how well they handled my car, as well as the friendly ness and help/ explanations from Cecil.
Friendly, helpful and very easy to interact with.
Kristine was an excellent service rep and explained upcoming services I should also plan on and why.
Kristine, at the service desk was very helpful.
All staff were very courteous and pleasant to work with.
This is nothing against Cecil, but a wash and vacuum would be greatly appreciated with service. I believe I was actually told that was included by my salesman when I leased the vehicle ????
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