Crossroads Hyundai of Loveland Auto Repair Service

Dylan went above and beyond by getting me a loaner to run errands while I waited. He was so kind and helpful. He deserves a raise!

Bulging sidewall on tire is not covered with purchase of new car. Car was not washed as stated when brought in to inspect tire.

Great Service!

We brought the accent in after purchasing it from a third party and asked for a thorough inspection. We had almost $1k of work done alongside some recalls and assumed we were in good shape.roughly two weeks later the check engine light came on and it was due to a poorly fit replacement gas cap. When I received the initial call I was told it would be $250 to replace . That struck me as absurd and I challenged that amount. It was revised down and we paid roughly $150 instead. Two concerns arose that will assure we do not bring the car back again. 1) this is my sons car and I am not confident that if hadn’t challenged the quoted price, that your team wouldn’t have happily just billed the higher amount… for a gas cap. This seems suspect 2) we just spent nearly $1000 a few weeks prior. I don’t know why this wasn’t caught and I don’t appreciate having to pay an additional $130 diagnostic fee for something that should have already been diagnosed. Not a great experience

Good service

Kris was very helpful.

Thank you for taking care of me and my vehicle.

As a first time EV purchaser I am very satisfied at the service by the Hyundai team at Crossroads Hyundai. The Ioniq5 2025 is an excellent vehicle and drive. After this lease is due to expire, I'll happily look to replace the Ioniq5 with a newer model.

Service team was amazing as always!

Crossroads service is friendly, professional, and Kristine is knowledgeable and explained every item clearly so I could not only understand, I was also confident.

No thanks

Fast service and Cecil Hugi is very professional

Fine service friendly staff

A little glitch but it was made right customer service in the service department is great.

Dylan was very courteous and helpful. He provided great customer service and is an asset to the service desk.

Kristine was Great! Kind, professional and efficient. Thank you Kristine!

Dylan is an excellent service department specialist. He has a good sense of humor, and he is timely with his service. He provides a welcoming environment.

Very efficient and helpful!! Great service department!!

Tell Amber to stop texting me.

Kris and everyone at Crossroads Hyundai went above and beyond to take care of my auto issues. I am so grateful for their professionalism and their genuine concern for my circumstances. I am so impressed and rate Kris and Crossroads extremely highly.