Crossroads Hyundai of Loveland Auto Repair Service

No

Very pleased to do business with an honest dealer. We were treated fairly and honestly.

Friendly staff. Shuttle use was appreciated. Hopefully this repair will take care of the problem

Very helpful

Great!!!!

Had an appointment for oil change. Took 2 and a half hours. That's excessive.

I have been going to Crossroads since 2019. Always have had good service.

Excellent job

It was perfect ???? 10 +

I traded my Santa Fe in for a Palisade. Thank you!!

I was called by someone who worked there when I got an oil change last time (2/25/25- from ****-****-xxxx) and it leaked all over my driveway and my local street and had to drive back literally arriving with my car warning me it was out of oil as I was pulling up. I missed a day of work also. I was told by an employee there that because of that you guys can replace the filter and replace the oil that was lost. I was also offered by an individual who worked there and told me I was gonna get a few complementary services and some extras. When I went there today to get my oil change, the maintenance team was not aware of this And they told me I have to pay for the service so I paid out of pocket for my oil change today and I saw How your team was not able to communicate amongst each other. That is why my experience wasn’t the best and unfortunately now I have to spend more time to try to figure out who the individual was that gave me those offers after spending a half hour today, trying to figure out who that individual was just to get what I was told I would get.

Excellent service!

Kristine is awesome, very professional and helpful. Thanks,Kristine!

Service was friendly, accommodating and accomplished all we needed. Would recommend highly

Great service. I like the text messages and updates about service. Cecil was kind and helpful.

Got me in quickly and the shuttle was very convenient

Thanks for great customer service. It's nice to know I can count on you all.

I appreciated Cecil answering all my questions

Short, dismissive,

Kristine was fine. I don’t know when you guys can finish the job. Are the parts in yet?