The woman at the checkout desk was very helpful and kind.But the mechanics didn’t change oil service date, and when they changed the cabin air filter they left leaves in the blower. These problems were resolved, but they shouldn’t have overlooked them to start with.
Kristine was great & showed me how to switch the clock to daylight savings.
Dylan is very good service man. She’s a very kind they give me understanding. He is a very good.
Very professional service.
There is grease all over my white visor from today's visit. I am not happy with the service and every time I have brought my car in to be serviced I leave with something else wrong with it. Last time something wasn't screwed down correctly and not my visor is ruined with grease stains.
I sure appreciate their precise, prognosis, and taken care of the situation and able to get me back on the road for a long vacation. Could not believe that they could handle that situation so accurately and fast. Thank you, crossroads Hyundai, Joe.
Professional service. Thank you
Very friendly and helpful.
Kristine is always helpful and knowledgeable
Dylan expressed exceptional customer service leaving me completely satisfied with the whole experience in a unfortunate time
Dylan was very courteous. Older people do make mistakes texting and he double checked with me before adding to the service.
Excellent service. Answered all my questions
Was well taken care of! Thank you for the great service.
I would have liked better support for getting my Apple CarPlay to work again. It was kind of like, “It’s not our fault, it’s Apple. Can you confirm that there is no available resource via Hyundai to assist with this problem?
Communicated well and took care of me on a warranty issue that was unexpected.
It was my first time to this dealership and although Dylan was kind he was a bit snarky when I asked him where the waiting area was and said... just where it was I didn't move it. I was kind of taken back by that comment and told him that was my first time and then he stood up and showed me where it was. It took almost 2 hours for an oil change. I'm not sure I'll come back to this dealership
Dylan provided excellent customer service.
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