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Real Reviews From Verified Customers

Service Center Review Summary

5 star 590 reviews 60%
4 star 206 reviews 21%
3 star 29 reviews 3%
2 star 83 reviews 8%
1 star 70 reviews 7%
Review Us
Rollie O.
1 out of 5
6/19/2026
Fuel injection service? 2 multi ck’s done & no issues with either inside or engine filters & pictures show something different AFTER 3 month warranty work. Still Talking with Used car manager Taylor & Paul Ops Manager. Sincerely, Rollie O
Mary A.
5 out of 5
6/19/2026
I'm always happy with the Service Department at Crossroads! Thanks for the carwash too!!
Alice V.
5 out of 5
6/19/2026
Thank you!
Mark R.
5 out of 5
6/19/2026
Kris and your entire team went above and beyond. Much appreciated. I have an intermittent problem and I am hopeful this will fix it. Score 12 on a 10 point scale!
Jim S.
5 out of 5
6/18/2026
Keep up the good work.
John K.
4 out of 5
6/17/2026
Cecil not only expedited my recall repair but explained exactly the nature of the issue. He als answered several questions I had about how to retrieve info from my trucks info system. He did a great job in a friendly and professional way. the
Alice H.
5 out of 5
6/17/2026
Thanks for the super service.
Alan S.
2 out of 5
6/16/2026
And to be quite honest, I'm not quite sure why I'm getting a post feedback which the car is still in the shop at crossroads....
Brian B.
5 out of 5
6/14/2026
Service was quick. Communication was excellent.
Lendol V.
5 out of 5
6/13/2026
Excellent service.
Katherine M.
5 out of 5
6/13/2026
Great service advisor!
Ashley T.
5 out of 5
6/13/2026
Brett was awesome and was always there to help! Definitely going to stay a customer
Al J.
5 out of 5
6/13/2026
Very professional service and very well explained by
Linda S.
5 out of 5
6/12/2026
Kristine was great, and service did a good job! Thank you!
Kathryn B.
2 out of 5
6/12/2026
Everything was great until I cane to pick up my car. I was told it would be washed but after I waited 20 minutes for someone to bring my car, it had not been cleaned. The young man (not Dylan) offered to have it washed right then but I had already waited so I declined. Offers should be fulfilled!
Bob H.
5 out of 5
6/11/2026
Brett was great
Katie R.
2 out of 5
6/9/2026
People in the service counter are great - very helpful. Disappointed to have to bring my car back a week later to fix a problem that occurred after the service was performed.
Hardik S.
5 out of 5
6/9/2026
Efficient and reasonable service. Thanks!!
Dave J.
5 out of 5
6/7/2026
Very happy with the service and advice I received from the service advisors.
Joan B.
5 out of 5
6/7/2026
we really appreciated working with dylan. service was excellent!

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