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Real Reviews From Verified Customers

Service Center Review Summary

5 star 545 reviews 60%
4 star 195 reviews 21%
3 star 29 reviews 3%
2 star 76 reviews 8%
1 star 69 reviews 8%
Review Us
Kevin M.
4 out of 5
10/2/2025
Great service department. Great dealership
Mark C.
5 out of 5
10/2/2025
I never have any problems with the service folks. It’s super easy to book an appointment on-line, I show up and get everything taken care of. The service managers are always helpful and friendly.
Kirsten R.
5 out of 5
10/2/2025
Service is always excellent. I especially appreciate the communication via text and more importantly, in person.
Dani R.
5 out of 5
10/2/2025
Thank you
Marvin H.
5 out of 5
10/1/2025
Great service.
Sharon J.
4 out of 5
10/1/2025
Gary was really nice and helpful. He let me know what to expect on my next visit. He was very apologetic that they weren't able to wash my car this time.
Jeannie L.
4 out of 5
10/1/2025
Kristine is GREAT!! Always always with a smile on her face! So helpful, professional, and knowledgeable through all my maintenance and repair visits. I hope Crossroads appreciates her as i do!!
Jerome M.
5 out of 5
10/1/2025
Very quick and efficient service process.
Scott M.
5 out of 5
9/30/2025
Everything was done as promised and on time. Thank you
Kathleen L.
5 out of 5
9/30/2025
Cecil was so helpful and kind. He took his time explaining everything found in the diagnostic and was very helpful. Everyone was! Thank you!
Carri P.
1 out of 5
9/28/2025
New vehicle not serviced as promised. Everything is take it there's something not remedied!
John S.
5 out of 5
9/28/2025
Great customer service! Thank you.
Chris B.
5 out of 5
9/28/2025
I have been in many dealerships along with service departments and your place was great. People were friendly and communication was awesome.
Dave J.
5 out of 5
9/28/2025
First service for my new 2025 Sonata. Looking forward to many good years ahead.
Mark M.
5 out of 5
9/27/2025
The team in the service department are amazing!
Len G.
5 out of 5
9/26/2025
Friendly and efficient.
Danny A.
5 out of 5
9/26/2025
It's was very good service and very quick thanks Danny
Aaron G.
4 out of 5
9/26/2025
Excellent service and courtesy driver
James W.
4 out of 5
9/26/2025
Really appreciate replacing an engine that was out of warranty. Thank you!!!
Lorene S.
5 out of 5
9/26/2025
Very professional and answered all my questions. Super fast in and out! Thanks

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