Keep it simple and don’t give a list of additional expenses unless it is actually a need now item.
I brought the vehicle in for one problem and it appears that during the repairs another problem was cost. I'm actually waiting to see if somebody will do the right thing and fix the problem that was caused. That will determine how satisfied I am with the service. I understand that these things can happen, it's how they are made right that will influence me to come back.
There were noticeable dirt/oil smudges on the interior door of the car when my wife got it back. She also noted that the oil change prices had increased significantly. Additionally, she seemed to recall the car was vacuumed out in the past, but it wasn't this time. Thank you.
Great service as usual..appreciate your professionalism
Justin, was very kind and knowledgeable about the service I requested.
I was very impressed with him.
The gentleman I dealt with when arriving was very nice. When I got my car back it would have been nice if the mechanic or the rep. went over all they did. Even the receipt did not go into detail. All it’s says oil change, rotation of tires and 27point check. What is 27 point check? Also why didn’t talk about the turbo system which is why the car actually needs to be check every 7,500 miles. Please answer me why do they put and oil change sticker for 5,000miles, but they tell you 7,500 is when it’s actually due. Please answer these questions. Thank you
Thanks for a job well done ???? and on time!
Justin was great explained in detail all work performed
Service was completed in a timely manner. Staff was polite and answered all questions.
Very happy with her service and answering questions
It was 2 hours before I got my car back just for an oil change and with an appointment, with no communication as to why it was so long. I asked about getting my sensor checked and was told it would take 1.5-2hrs so I opted to skip that, but it still took 2 hours. Which, if I would have been informed or someone checked in after 1.5 hours to let me know what was going on, it would have been slightly better.
The service team is the reason I bought my Versa here last year and the reason my default service for my Nissan and Hyundai. The service team is warm and welcoming which drastically improves the experience of getting my cars serviced.
Truly wish I had more words for all three of the service members I am lucky enough to interaction with.
Madison in service is awesome!
Lucas always does a great job of helping figure out my vehicles needs. He is very knowledgeable and helpful. A pleasure to work with!
Great experience on all aspects
My issue still persists, I have received 0 contact regarding the next steps to resolution. My vehicle is unsafe to drive, after only 27 days of ownership’
The staff was great, easy to work with. Madison was extremely helpful and very knowledgeable.
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