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Real Reviews From Verified Customers

Service Center Review Summary

5 star 394 reviews 60%
4 star 117 reviews 18%
3 star 27 reviews 4%
2 star 52 reviews 8%
1 star 63 reviews 10%
Review Us
Brigham W.
5 out of 5
2/8/2025
Emily was awesome to work with getting the service done on our rogue!
Jacqui T.
5 out of 5
2/8/2025
Emily was very nice. Took care of everything and kept me informed
Barbara A.
5 out of 5
2/8/2025
Love the **** Smith Service Department. They are the best!
Caroline J.
3 out of 5
2/7/2025
I was being charged for a service that was not completed and an additional charge was added
Chandler C.
5 out of 5
2/7/2025
Completely satisfied!
Laurie B.
5 out of 5
2/7/2025
Emily Ray was courteous and professional as is the norm for your service department.
Victoria R.
5 out of 5
2/5/2025
Emily did an excellent job and went above and beyond to help us throughout this experience. She answered all of my questions about the vehicle and the services provide and helped me to select a new set of tires that were suitable for the murano. She worked with us to arrange pick up and drop off dates for the vehicle that worked around our busy schedule and helped get my vehicle back to me quickly. I really appreciate all of her help!
Charles L.
5 out of 5
2/5/2025
Maddison was excellent. Very knowledgeable and professional. Thanks
Sharon S.
3 out of 5
2/2/2025
They didn't run my car through carwash
Lawrence D.
5 out of 5
1/30/2025
Emily was personable and efficient. Good job!
Nicholas K.
5 out of 5
1/30/2025
I appreciate Emily’s efforts and communication with the service on my vehicle.
James M.
5 out of 5
1/22/2025
Emily Ray was a very passionate person and very professional. As a matter of fact all the team in the Service Department are wonderful people.
Beverly F.
5 out of 5
1/18/2025
I am completely satisfied with customer service by Emily Ray.

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