Robina was very helpful and courteous throughout my emergency tire situation.
Very nice customer service
Representative was cold, unprofessional and there were communication issues.
As usual I have received a great customer service
The service and professionalism is greatly appreciated. Will return soon fir more service on my Titan.
Justin. Is courteous, pleasant and welcoming. The service was quick and perfectly reflective of the level of service that made me a loyal customer to the location.
I thought that I had a 7:30 am appt. for windshield replacement. I was there but the service crew was not ready for me. Someone dropped the ball - my insurance company (Travelers), my local agent, Safelite, or **** Smith Nissan. I wasted an hour driving in from the lake and then driving home.
A Safelite scheduler called me late afternoon yesterday to schedule an appointment for the window replacement at a downtown Columbia on June 2.
I was highly satisfied with the care and knowledge that was shown to me by Jaclyn. She is a wonderful asset to your team.
Price doubled for an oil change. Have been customers since we bought the vehicle a few years ago, but will be doing it myself from now on or finding a reasonable price elsewhere.
She miss quoted me on everything time and price and treated me like it was my fault
Call me at the last minute to let me know my car wasn't going to be ready that day.when car was being delivered to me on a Saturday it still wasn't right warning lights coming on car pulling to one side and no compensation for my inconvenience
It took longer than usual
The oil change was too pricey
I'd be happy to give a survey of my experience with Jackie. She was very polite, professional and thorough.
Jaclyn was very attentive! Enjoyed working with her.
I have a 2007 Xterra that occasionally needs extra love. Madison, Justin and the service team have always delivered service on time and without repeat visits and keep an eye on all the necessary upkeep. I’m very happy with the service and confident in their assessments and repairs.
Justin was very kind and helpful.
He took time to help with carplay and
show me how to use! Very satisfied!
Thank you
We had to wait 5 days for corporate to decide to install the stereo that was ordered 3 months ago. We dropped off our car on Thursday afternoon & the work was finally completed the next Tuesday. Due to previous commitments i had to be out of town & therefore am having to rent a car at my own expense for an additional 4 days. I believe corporate Nissan should be happily paying for all of the rental made necessary if only for the inconvenience it caused us while they took their time decided. It is unlikely that we will buy Nissan again through no fault of **** Smith of Lexington
Thanks for doing a great job!
Social