From star to finish, great customer service. Did the intended job plus the 26 point inspection. Thank You
Services were great. Robina our advisor did an excellent job at informing us on what was going on with the Sentra the entire time. 100% satisfied
I thought everything went very well. I did think the battery service was over priced but otherwise all was fine. I thought Jaclyn was easy to work with, very professional and efficient.
Thanks
Was told I need expensive repairs that arent needed per a second opinion
Came in for tires and was helped right away. Tires were priced right and in short time, about 1 1/2 hours, all four were balanced put on the car and the front end was lined up. Great service and friendly folks is the reason I continue to bring my Nissan to **** Smith Nissan Lexington.
It was nice to deal with one person only!
Always a great experience at **** Smith Nissan of Lexington
I was never more informed about my car or where it was or what it needed . Great service writer. She showed honest care and compassion for me and my overall needs making sure I would get the extra care of a drive belt my car needed to keep it safe.
They were very professional.
I want to tell y'all Ms Rabina done a 5 star job . She met in in the parking lot when I drove up . Every time I called she answered the phone except the day she was off Friday. When I brought the car back she met me out side again showed her concern and said she would get it figured out. She kept me updated on her finding and got my car done a day earlier. This young lady is who will keep your customers coming back . Thank you
My experience with the service department was excellent from start to finish. The staff was professional, friendly, and kept me informed throughout the process. My vehicle was serviced in a timely manner, and everything was explained clearly. I felt valued as a customer, and I wouldn’t hesitate to recommend this dealership to friends and family. I’ll definitely return for future service needs.
Robina did a great job, was very communicative and provided guidance and follow up timely and accurately
Robina was very helpful and courteous. Fantastic visit, Thanks
They did a great job fixing my car Thank you all so much
Justin was very professional handled everything greatly .
Your service was fast, efficient, and your people extremely courteous. Thank you for a fine experience.
Everyone was extremely helpful, very polite and attended to me quickly.
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