Gregory provided excellent service toys.
My car literally went to the service department for an issue and my car came out the same way I sent it planning on resolving the issue with my service rep this week. Great customer service .
Mr.Reissmann is awesome.He really did his best in trying to help me and I really do appreciate everything
Thank you for good service
Dave have very informative and knowledgeable upon needs of service. Thank You
Great service. I even like the email sent with pictures of work the technician says should be done. Great use of technology to enhance your service.
I am satisfied about the oil change, however, out of all my years going to Nissan I have never spent almost $100 on an oil change. That price is absolutely ridiculous. Not only that, the old change took over an hour. I am not too dissatisfied about the wait time but you all should look into not overbooking yourselves early in the morning.
I remember Lucas from the Lexington location, which is where I was not very happy with the service. I can’t say he went above and beyond doing anything extra except his job. He was cordial. Listen to my concern. Got my car taken care of went over What over my future issues that need to be addressed while on the phone . Sent me a video. He spoke to me over the phone with your new technology. it so I can’t say I was excited, but I appreciate having the car done. In a timely manner, 2 1/2 hours. Now I’m praying that nothing will be wrong with the car in the next week while driving it. I just want to feel that I can trust everybody when it comes to having my car serviced at the dealership.
I am pleased with the service I received for my 2017 Rouge,Need to order discount coupons, like Nissan dealership on 2 Knotts road,and in Lexington dealership.
You have a great team at your location.
Carter and the gentleman who provided the shuttle/drive service are fantastic ambassadors for your company!
Carter was helpful and professional.
Service performed quickly.
Carter Welsh is always very professional, knowledgeable, very detailed yet friendly, kind yet very patient as he explains things in full details and opens to questions. Carter is a people person and works very well with customers.
Dave was very friendly and professional. He kept me apprised of what was happening during each step of the process.
I appreciate his assistance in maintaining my vehicle.
Lucas did a great job explaining things.
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