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Real Reviews From Verified Customers

Service Center Review Summary

5 star 314 reviews 56%
4 star 125 reviews 22%
3 star 10 reviews 2%
2 star 59 reviews 11%
1 star 51 reviews 9%
Review Us
Chandler B.
1 out of 5
8/6/2025
The same issue I was having when I took my car there is still very much present. My concerns were also verified by service manager. But still no results. Was told to reschedule to bring back.
Herbert K.
5 out of 5
8/6/2025
Ryan Young provided outstanding customer service and was very knowledgeable.
Lajuana P.
4 out of 5
8/6/2025
Mr.Fisher was Honest, Professional, Considerate , Respectful and a Complete Joy to work with.!!! La Juana Pinckney
Valerie R.
5 out of 5
8/6/2025
Michael was great. Very nice person! The whole experience was very good!
Vernester H.
4 out of 5
8/6/2025
I had a excellent experience with Chris.
Archie T.
2 out of 5
8/5/2025
The quote I received for the catalytic converter was jaw-droppingly high, and the labor costs were equally outrageous. I get that parts and labor can add up, but what **** SMITH Infinity wanted to charge—an eye-watering $9,000 for labor and service—felt completely over the top. It's hard to believe anyone would accept such a steep price! This is serious price gouging.
Justin J.
5 out of 5
8/4/2025
Awesome and easy to work with Thanks Chris
Forest W.
4 out of 5
8/2/2025
Kind and understanding.
Evelyn W.
5 out of 5
8/1/2025
Good advice
Debra B.
5 out of 5
8/1/2025
My experience was super nice!
Jeannie P.
5 out of 5
7/31/2025
I love everyone at the dealership!! They are kind, funny, and always glad to see me. Chris is awesome!!! Thank y'all for everything!!????????????
Jill M.
5 out of 5
7/31/2025
Chris was great, he kept me updated along the way
Katriel M.
4 out of 5
7/31/2025
Chris had a lot going on but still made time for me!! I enjoyed my experience today!
Kathy A.
5 out of 5
7/31/2025
The staff was great and proactive with troubleshooting the issues I had
Mackie S.
5 out of 5
7/31/2025
Ryan did a great job ~ articulate and professional!
Nikki C.
1 out of 5
7/30/2025
This location has the worse service I've ever experienced and legally charged me 700$ for a diagnostic fee that we did not agree to yet had to pay to pick up our truck. While we will be taking further action the fact this is necessary is completely unethical and unacceptable.
Charles C.
1 out of 5
7/30/2025
Had to pay $850 for a diagnosis and they couldn't find the problem until I bought it back with the same problem also there was a tear in my shoulder rest on the driver's side. But Michael was very helpful.
Claudette G.
5 out of 5
7/30/2025
Everything was great!
Rudolph H.
5 out of 5
7/30/2025
All went well! Surely did appreciate the car wash!!
Marissa D.
5 out of 5
7/29/2025
The turn around time was great.

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