David was very friendly and kind. Great customer service and very helpful! I will definitely continue coming back for my oil changes!
The job was done very well the only thing is that whoever moved my seat didn't put it back and I went to get in my car and I hit my head because the seat was not in the proper place
Everyone from the service team, to the guy greeting you when you pulled up and cleaning the coffee station, to the clerk taking payment were wonderful.
Everything thing was wonderful!
Timely knowlegeable staff
David was so kind and welcoming. He explained everything clearly to me. He was fast and efficient. Truly a very kind person
He was fabulous!! Terrific customer service!!
Matthew Evans was professional, friendly and knowledgeable . He took the time to answer the questions I had regarding the service provided this morning on my RAV 4. Thank you Matthew.
Everything was great. I walked in with a broken
Driver side mirror. The young that handled my problem was very helpful. He did everything. He did it with a very pleasant professional manner.
David was great and attentive.
Danny and the rest of the staff was super helpful and friendly!
Danny was very informative and professional.
Next time I never motivate people to go Toyata worst than other dealer
I had an excellent experience working with Danny at Ken Ganley Toyota of Akron. From start to finish, he was professional, knowledgeable, and incredibly easy to work with.
You can’t beat Dan Maloy. Good man.
I went in for my 6 months of service expecting my first needed oil change and tire rotation, along with a mention of a squeaky back panel complaint I wanted to have checked out. It appears only a tire rotation was completed after about an hour. No oil change and no investigation or mention into the squeaking back panel. I was dissatisfied with the service and now have to look for a different place to do the oil change as this dealership is an hour away. Most likely won’t be back for future services.
They charge money but they I have same problem show off and I have appointment on Tuesday again . It’s so annoying I waste my time and even they don’t fixed it
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